Tlhalefo Kgwadi

I am a confident, energetic, and customer-focused individual with a strong ability to engage people and drive positive customer experiences. I communicate clearly, build rapport easily, and enjoy working in fast-paced, target-driven environments. I am professional, reliable, and well-presented, with a strong work ethic and a willingness to go the extra mile to support sales, service standards, and team goals. I am flexible with working hours and quick to adapt to new environments

I have hands-on experience in customer service and hospitality, having worked as a waitress in a fast-paced restaurant environment where I took orders, served food and beverages, handled payments, and ensured customer satisfaction. I have also been involved in promotional and customer-facing roles that strengthened my communication, sales, and people-engagement skills. Through these roles, I developed professionalism, reliability, teamwork, and the ability to perform well under pressure.

I am currently studying towards a Bachelor of Accounting Sciences at the University of Pretoria, where I am actively involved in the STARS Mentorship Programme and a residence committee. I matriculated from Langenhoven High School as a top academic achiever, former RCL member, and first-team netball player, demonstrating strong discipline, leadership, and the ability to balance academic and extracurricular commitments.