Tiisetso Mohapi

I am a skilled and experienced sales professional with a solid background in key account management.

Advanced business and technical acumen, along with excellent qualifications, ensure a firm understanding of effective processes and systems including resolving issues and implementing appropriate improvements, while enhanced liaison and negotiation skills allow for successful collaboration with stakeholders from many professional, technical and cultural backgrounds.

Highly developed analytical expertise and problem solving, time-management and organisational skills guarantee precise attention to detail, exemplary performance under pressure and the ability to achieve tight deadlines in fast-paced environments.

Overseeing daily operations with meticulous attention to detail
• Managing a rural/urban region with mixed market segments to drive volume sales for the portfolio
• Managing all key account retail franchises and non-franchise stores to increase market share
• Supervising, coaching, training, motivating and mentoring personnel, setting clear goals and expectations, providing relevant feedback and discipline as required
• Establishing, implementing and overseeing effective systems, processes and controls
• Collaborating with key account managers to deliver best in class service to customers
• Delivering a high standard of sales, administrative, marketing and financial support
• Customer service and liaison, building strong working relationships and effective communication 
• Planning and managing team performance, skills development, talent, and culture to improve innovation, achieve efficiencies and increase competencies

QUALIFICATIONS:
• N4 Communications Studies
• N4 Computer Practice
• Sales Trainee Certificate