Thulisile Molatelo Mathabathe

hI would be a great asset to your company because I bring initiatives to my work responsibilities and actively contribute to tasks at hand and delivery on my job description goals. I adapt well to work dynamics and am always eager to acquire new skills sets.

Capturing new OSTI complaints and disputes received. • Managing OSTI claims and disputes • Consulting with claims specialists and ensuring that they respond timeouslyto their claims. • Distributing and discussing statistical information • Preparing status reports • Assessing service level agreements (SLA’s) against the claims. • Dealing with client queries. • Building and maintaining relationships at client and interdepartmental levels • Following-up on inquiries and queries • Attending monthly Operational meeting • Administrating client files • Managing delivery against deadlines.Capturing new complaints • Tracking that claims specialist respond to OSTI complaints on time. • Assisting with SASRIA tracking and managing. • Attending monthly Operational meetings.

FETC: Short-Term Insurance NQF Level 4 Octomate Education Matric / Senior Certificate Langenhoven High School (2019) CURRENT EDUCATION FETC: Short-Term Insurance NQF Level 5 Octomate Education RE5 Attempted (Unsuccessful) Planned re-write 2024