Thelma CHAWIRA

Belinda is flexible to quickly adjust in any environment with a great attitude. She is hardworking, trustworthy and a reliable person who is always willing go an extra mile to ensure customer satisfaction. She has a great learning spirit because she believes that in learning new skills one is able improve herself and in that excellence is guaranteed. She is a team player who is friendly, helpful, polite, and always carrying an energy that motivates others to want to reach our goals as a team. I am flexible enough to also work independently in a busy environment with minimum supervision. I was fortunate enough to endure working and studying simultaneous and one of the skills l have learnt from this experience is self-management and how to manage my own time.

Personal Assistant (01/ 01 /2022 - Current date)

R&B General Cleaning Services – Cape Town, Western Cape

• Organized personal and professional calendars, including reminders and updates for upcoming meetings and appointments 
•  Worked closely with clients to understand desired results and manage expectations.
• Ensured cleaning operations ran smoothly and efficiently, managing change where required. 
• Social media advertising 
• Bookkeeping, invoicing clients, and recording customer feedback.

Waitress (11/ 07/2017- 30/09/2021)

Radisson Red Hotel – Cape Town, Western Cape 

• Processed cash, credit card, and voucher payments using POS terminals. 
•  Optimized customer experience, serving each guest with a sincere, positive, and enthusiastic attitude. 
• Maintained impeccable Front of House (FOH) by cleaning and organizing host stand and buffet area regularly. 
• Completed opening and closing checklist according to set standards.

Junior Relationship Manager (01/06/2021)

Fexco -Cape Town, Western Cape 

• Interfaced with customers to resolve problems and meet diverse needs.  
•  Build strong and positive relationships with customers by staying polite and helpful throughout the interaction. 
•  Monitored system functions and performed levels
• Created sales and marketing strategies to increase customer base and enhance sales. 
• Schedule meetings with customers to maintain trust and long-lasting relationships. 

Institution                                    : Cape Peninsula University of Technology

Qualification                                : Advanced Diploma in Entrepreneurship (2020)

Courses                                      : Management for entrepreneurs, Entrepreneurial Finance, Enterprise

                                                     Enterprise Development, Research Methodology and Project Management                              

Institution                                  : Cape Peninsula University of Technology

Qualification                              : National Diploma in Entrepreneurship 

Courses                        : Small Business Management, Financial Accounting, Communication,

.                                                 Marketing and Computer Skills (2017-2019)