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Soshanguve X
Thabile Mmakgaha

Thabile Mmakgaha

Customer Experience Coordinator

Customer Service / Support

Soshanguve X, City of Tshwane Metropolitan Municipality

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About Thabile Mmakgaha:

I am a hardworking individual. I am friendly, honest and helpful. I have good interpersonal skills and excellent team worker whose willing to learn and develop new skills.

Experience

3 - 4 years Customer Experience Coordinator at African Bank.

Duties:

Monitor customer experience metrics

Providing a summary of overall metrics performance

Compiling customer experience feedback for all the departments

Identifying gaps and providing recommendations 

Consolidate the CX feedback for reporting 

 

Education

Internal Auditing diploma obtained from Vaal University of Technology

Higher Certificate in Management obtained from Milpark Education

Matric from Bataung High school

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