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Soweto
Thabang Zulu

Thabang Zulu

IT Support Specialist

Technology / Internet

Soweto, City of Johannesburg Metropolitan Municipality

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I am a dedicated IT professional with over seven years of experience providing technical support at TBFS (The Best Funeral Society), underwritten by Hollard Life Insurance Co. I recently completed my National Senior Certificate (Grade 12) at Jiyana Secondary School, and I am pursuing an IT Engineer certificate to further deepen my expertise.

My role at TBFS has equipped me with extensive knowledge in troubleshooting hardware and software issues, maintaining safety standards, and performing daily backups. I am skilled in installing, configuring, and testing both hardware and software, and proficient in Office 365 and various MS applications. A notable achievement in my career includes leading a project to enhance our data backup systems, resulting in a significant increase in efficiency.

I thrive in fast-paced environments and am known for my strong communication skills, adaptability, and meticulous attention to detail. My ability to collaborate effectively within teams and work under pressure has been a key factor in my success.

Currently, I am excited about the opportunity to leverage my skills and experience in a new role where I can contribute to a dynamic team and continue to grow professionally.

Approximate rate: ZARR 80 per hour

Experience

With over seven years of experience in IT Technical Support at TBFS (The Best Funeral Society), underwritten by Hollard Life Insurance Co., I specialize in troubleshooting hardware and software issues, managing system maintenance, and ensuring robust data backup solutions. My role involves installing and configuring technology, supporting Office 365 and MS applications, and maintaining network systems. I am committed to delivering exceptional support and continuously enhancing my skills through ongoing certification in IT Engineering. My experience is marked by a track record of improving system efficiency and user satisfaction in fast-paced environments.

Education

I recently completed my National Senior Certificate (Grade 12) at Jiyane Secondary School, which provided a solid foundation in various academic subjects. Additionally, I am actively pursuing an IT Engineer certificate to further enhance my technical skills and knowledge in the field of information technology. This ongoing education reflects my commitment to advancing my expertise and staying current with industry developments.

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