Tebogo Mtshali

I have carefully reviewed the requirements and expectations for this position and believe that I am highly qualified to join your team at this capacity.

While working at Dr Deviller’s and Partners as a Receptionist for two years, I gained valuable experience of being able to work in a fast-paced environment while performing several important duties at the same time, I successfully worked in a team and my individual goals on a consistent basis.

I also worked as a Call Centre agent at Nu Metro Head office and am comfortable with performing miscellaneous duties. While at Nu Metro, I was recognized by the management for my contribution to the customer satisfaction. This was aided in party by my problem-solving skills and great customer service, which helped in returning more clients.

I believe that my skills and experience directly relate to the Call Centre agent position with your organization and will allow me to bring great value to your company. I also believe that my positive attitude and desire to help others and learn new things, as well as my desire to grow my career with your organization will further set me apart from other qualified candidates.

I have carefully reviewed the requirements and expectations for this position and believe that I am highly qualified to join your team at this capacity.

While working at Dr Deviller’s and Partners as a Receptionist for two years, I gained valuable experience of being able to work in a fast-paced environment while performing several important duties at the same time, I successfully worked in a team and my individual goals on a consistent basis.

I also worked as a Call Centre agent at Nu Metro Head office and am comfortable with performing miscellaneous duties. While at Nu Metro, I was recognized by the management for my contribution to the customer satisfaction. This was aided in party by my problem-solving skills and great customer service, which helped in returning more clients.

I believe that my skills and experience directly relate to the Call Centre agent position with your organization and will allow me to bring great value to your company. I also believe that my positive attitude and desire to help others and learn new things, as well as my desire to grow my career with your organization will further set me apart from other qualified candidates.

I have a Contact Centre Operations Certificate, as well an  N6 Qualification in Marketing Management.