taslin diamond

Motivated and dedicated professional with a steadfast commitment to achieving excellence. Currently excelling as a HR Administrator/ Personal Assistant at Afripower SA, I stand out as the office linchpin, efficiently overseeing all administrative facets and unwaveringly upholding stringent office protocols. My proven track record in sustaining peak productivity while fostering transparent communication with suppliers and customers is highlighted through meticulous office reports. Driven by an unwavering ambition, I am actively shaping a trajectory toward becoming a Group HR Practitioner. My appetite for learning fuels my pursuit of growth opportunities and drives my passion for tackling challenges head-on. My adaptability and collaborative spirit amplify my proficiency in addressing complex operational and administrative demands. With an adept problem solving ability and a proactive approach, I am positioned to thrive in multifaceted roles. This, coupled with my comprehensive background, underscores my capability to instigate excellence and innovation.

HR ADMINISTRATOR | CEO’s PERSONAL ASSISTANT | GENERAL ADMINISTRATOR AFRIPOWER SA | Duration: 21 September 2023 – To date | HR ADMINISTRATOR | • Employee Records Management: Maintain accurate and up-to-date employee records, including personal information, attendance, and performance evaluations. • Recruitment Support: Assist in the recruitment process by coordinating job postings, scheduling interviews, and managing communication with candidates. • Onboarding: Facilitate the onboarding process for new employees, ensuring they have the necessary information, paperwork, and support to integrate smoothly into the organization. • Benefits Administration: Assist in managing employee benefits programs, including health insurance, retirement plans, and other perks, addressing employee queries related to benefits. Time and Attendance Management: Monitor and manage employee attendance, leave requests, and time-tracking systems. • HR Documentation: Prepare and maintain HR documents such as employment contracts, policies, and procedure manuals, ensuring compliance with regulations. • Training and Development: Coordinate training sessions and support employee development initiatives, including tracking training progress and maintaining training records. • Employee Relations: Address routine employee inquiries, assist in conflict resolution, and escalate more complex issues to HR management. • Compliance: Stay informed about labour laws and regulations, ensuring HR practices align with legal requirements. • Reporting: Generate HR reports and analytics as needed, providing insights into key HR metrics and trends. • Exit Process: Administer the employee exit process, including conducting exit interviews and processing necessary paperwork. • Payroll Support: Collaborate with the payroll department to ensure accurate and timely processing of employee payroll. | CEO’s PERSONAL ASSISTANT | • Calendar Management: Efficiently organize and manage the CEO's schedule, including meetings, appointments, and travel arrangements. • Communication Handling: Screen and manage emails, calls, and correspondence on behalf of the CEO, ensuring timely responses and prioritizing important matters. • Information Management: Research and compile information for the CEO's use, providing relevant data for decision-making and strategic planning. • Meeting Coordination: Arrange and coordinate meetings, prepare agendas, and ensure all necessary materials are available for the CEO's engagements. • Travel Planning: Handle logistics for business trips, including transportation, accommodation, and itinerary planning, ensuring smooth travel experiences. • Confidentiality Maintenance: Maintain a high level of confidentiality regarding sensitive information and decisions made by the CEO. • Task Delegation: Assist in task delegation and follow-up on action items, ensuring that projects and responsibilities are carried out effectively. • Office Management: Oversee the CEO's office operations, including supplies, equipment, and general organization. • Liaison Role: Act as a liaison between the CEO and other staff members, departments, and external contacts. • Special Projects: Take on special projects as assigned by the CEO, involving research, analysis, and coordination. | GENERAL ADMINISTRATOR | • Office Management: Oversee day-to-day office operations, ensuring a well organized and efficient workplace. • Communication Handling: Manage incoming calls, emails, and other correspondence, directing them to the appropriate individuals or departments. • Front Desk Reception: Greet visitors, answer inquiries, and maintain a professional and welcoming reception area. Record Keeping: Maintain and organize records, documents, and filing systems to ensure easy retrieval and confidentiality. • Scheduling and Coordination: Schedule appointments, meetings, and events, coordinating logistics and ensuring all necessary arrangements are in place. • Supply Management: Monitor and replenish office supplies, ensuring that necessary materials are always available for staff. • Data Entry: Input and update data in various systems and databases, maintaining accuracy and completeness. • Correspondence Preparation: Assist in drafting and formatting documents, letters, and reports as needed. • Meeting Support: Provide administrative support for meetings, including preparing agendas, taking minutes, and distributing relevant materials. • Travel Arrangements: Coordinate travel plans for staff, including booking flights, accommodations, and transportation. • Visitor Coordination: Manage visitors to the office, ensuring they have a positive experience and are directed appropriately. • Problem Solving: Address routine issues and challenges, finding practical solutions to maintain smooth operations. • Collaboration: Work closely with other departments to facilitate effective communication and cooperation across the company. WORKSHOP ADMINISTRATOR | INVENTORY CONTROL ACDC DYNAMICS | Duration:1 September 2021 – 20 September 2023 • Managing Repair Bookings: Responsible for scheduling and coordinating repairs both within and outside the workshop. • Timely Completion of Repairs: Ensuring all repair tasks are accomplished within specified timeframes. • Effective Communication: Maintaining open and effective communication channels between staff and management. • Coordination with Technicians and Buyers: Collaborating with technicians and buyers to keep them informed about units awaiting spare parts. • Spare Parts Procurement: Ordering necessary spare parts from local suppliers to facilitate repairs. • Inventory Management: Responsible for maintaining accurate stock levels and conducting regular stock takes. • Purchase Order Management: Handling purchase orders for essential workshop supplies and equipment. • Reporting: Compiling and submitting weekly and monthly reports to provide insights into workshop operations. • Warranty Claims and Returns: Managing warranty claims and coordinating the return of Goods Received Notes (GRNs) to suppliers or customers. • Administrative Tasks: Performing various administrative duties, including capturing staff leave on the Employee Self-Service (ESS) system. • Stock Handling: Efficiently receiving, dispatching, and transferring repaired stock to branches as required. • Housekeeping: Ensuring a clean and organized workshop environment. Annual Stock Takes: Conducting annual stock takes to ensure accurate assessment of Stock on Hand. JUNIOR ADMIN/WAREHOUSE ASSISTANT | DAY TO DAY DATA CAPTURING SPICE IMPORTERS AND MILLERS | Duration: 14 September 2020 - 30 April 2021 • Receiving and Dispatch: Efficiently managing the intake and outbound shipment processes. • Purchase Order Management: Handling the end-to-end purchase ordering process to ensure timely procurement. • Switchboard Operation: Proficiently operating the switchboard to facilitate smooth communication. • Daily Invoicing: Skillfully managing day-to-day invoicing tasks for accurate billing. • Freight Coordination: Booking and coordinating freight arrangements for seamless logistics. • Stock Preparation: Preparing inventory for various processes with attention to detail. • Loading Coordination: Organizing and overseeing the loading of vehicles for timely deliveries. • Stock Verification: Conducting thorough stock checks to maintain inventory accuracy. • Job Card and BOM Creation: Skillfully generating comprehensive job cards and Bills of Materials (BOMs). • Picking and Collection: Efficiently selecting and collecting stock items for various purposes. • Housekeeping Maintenance: Ensuring a consistently organized and tidy work environment. • Proficiency in Microsoft Word and Excel: Displaying a high level of competency in utilizing Microsoft Word and Excel applications. ADMINISTRATOR (YES PROGRAMME) | ADMINISTRATIVE DUTIES (MICROSOFT) BOSCH REXROTH | Duration: 14 September 2019 - 26 August 2020 • Document Management: Efficiently organizing and managing files to ensure accessibility and retrieval. • Excel Spreadsheet Management: Proficiently creating and maintaining Excel spreadsheets for accurate data representation. • Data Capturing: Accurately entering and capturing data to support smooth workflow processes. Warehouse Picking (15th Nov 2019 - 20th Dec 2020) at TECTRA: • Order Fulfilment: Successfully selecting and assembling orders for efficient warehouse operations. Reception (1st - 31st Jan 2020) at HYTEC: • Switchboard Operation: Skillfully handling incoming calls and facilitating effective communication. Expediting (1st - 29th Feb 2020) at AFRIPOWER: • Procurement Coordination: Coordinating with suppliers to ensure timely delivery of materials using the Syspro system. CALL CENTRE AGENT | DEBT COLLECTOR ISMAIL & DAHYA ATTORNEYS | Duration: 14 January 2019 - 23 April 2019 • Proactive Outreach: Initiating regular and tactful communication with debtors to establish repayment plans and negotiate settlements. • Negotiation and Persuasion: Employing effective negotiation techniques to persuade debtors to fulfil their financial obligations. • Financial Counselling: Providing guidance and assistance to debtors, offering viable solutions based on their financial situations. • Record Keeping: Maintaining meticulous records of interactions, agreements, and payment schedules for accurate tracking and reporting. • Compliance: Ensuring strict adherence to legal and ethical standards in all debt collection activities. • Problem Resolution: Addressing debtor concerns and issues with empathy and professionalism to maintain positive relationships. • Documentation and Reporting: Preparing comprehensive reports on collection progress and presenting insights to management. • Continuous Learning: Staying updated with industry regulations and best practices to enhance collection strategies and outcomes.

Disciplinary Management Workshop Certificate – October 2023 Academy Training Group - Business Administration NQF L4 (1 October 2019 – August 2020) National Senior Certificate - Matriculant of 2018