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Cape Town
Tashreeq Cars

Tashreeq Cars

Customer service associate

Customer Service / Support

Cape Town, City of Cape Town

Social


Services offered

The Customer Service position is a position I am eager to apply for. With over five years of experience as a client relations expert in customer service, I possess a positive demeanor, an outstanding phone voice, and take pleasure in engaging with customers. As a result of my work-related and educational experiences. I have enhanced my ability to provide excellent service in a professional manner. My background has equipped me with superior organizational and time management skills. My outstanding problem-solving skills enable me to respond to customer complaints or issues professionally and offer resolutions. Past managers have praised my ability to handle stressful situations effectively. I am eager to contribute my personal attributes and skills to the team. I am confident that my knowledge of customer service methods and exceptional communication skills will be a perfect match for the company's needs. I am also proficient in Microsoft Office databases and web-based applications such as Outlook, Excel, and Word. I have the potential to be a valuable addition to your team. 
I am looking forward to getting in touch with you to schedule my interview. 
I am grateful for your time and consideration.

Approximate rate: ZARR 60 per hour

Experience

Cover letter:

Hello my name is tashreeq carstens. My contact centre experience started in 2014 ,I worked as a customer service agent at UK based call centre ,there I worked in the consumer department assisting customers with cellphone contract related queries.a few months later I moved over to an insurance company as a customer service agent assisting customers with policy related issues.I found my way back with my previous company and stayed there for more than 5 years. In 2021 I started my virtual career as a customer service associate in a retail and technical role,dealing with global customers.

The believe I am best suited for this job as I have the skills and experience listed in the job description and I am confident that I can make an immediate impact on your company. I am determined, disciplined and dedicated.

I am looking to secure a position in a dynamic and fast-paced organization that utilizes my experience as Customer Service Representative, and skills in communication and problem-solving, and provides opportunities for growth and development.

A fun fact about myself is that I am a father of 4 ,2 boys and 2 girls.
 

Education

I completed my High School matric in the year 2010 at Princeton High School. 

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