Sonnika Dixon
Administrative
About Sonnika Dixon:
I have a big passion for Account Management and Supporting Administration. I am Flexible and willing to learn. I am a very energetic and Positive Team Player and also highly Motivated when it comes to achieving goals.
I have great attention to detail and always seeking to learn new things and strive for better. Processes are great, but seeing results is even better. Therefore, I have set goals and put in the effort to achieve them throughout my career. As a result of this commitment to adding value, I have contributed greatly to the success of my teams and employers. Whenever I am faced with a difficult situation, I feel confident that I can resolve it. I don't let the pressure get to me, regardless of the situation. Proactive is a word that describes me. My style is to take the initiative and not be micromanaged. Unless otherwise specified, I will deliver my projects according to specification without supervision. However, I always keep my manager and clients informed, just in case we need to change the requirements.
Experience
Period Worked: Dec 2022 - Present
Company: Netstar
Job Description: Planning Administrator Fleet
Duties:
- Client Co-Ordinator for Fleet clients
- Schedule all fleet client’s fitments,
- Weekly feedback to sales consultants, client meetings with sales consultant
- Client escalations,
- Feedback on progress to clients daily.
Relocated to Western Cape in December 2022 due to Family opportunities.
Period Worked: May 2022 – December 2022
Company: Netstar
Job Description: Account Manager; Small Medium Business
Duties:
- Managing client account on set Data base (+/- 1600 clients)
- Sales of Netstar Fleet Solutions
- Maintaining Monthly Recurring Revenue Sales Budget
- Minimize Churn
- Maximizing Upgrades and Wallet share
Period Worked: May 2016 – May 2022
Company: Netstar
Job Description: Planning Administrator Fleet
Duties:
- Client Co-Ordinator for Fleet clients
- Schedule all fleet client’s fitments,
- Weekly feedback to sales consultants, client meetings with sales consultant
- Client escalations,
- Feedback on progress to clients daily.
Period Worked: June 2014 – May 2016
Company: Altech Netstar
Job Description: Customer Services/ Receptionist
Duties:
- Switch board
- All reception duties
- Customer Service duties to walk in clients.
Period Worked: December 2013 – June 2014
Company: Cartridge Hyper Elarduspark
Job Description: Client Services/ Store Assistant with management duties
Duties:
- Service to clients; All Sales
- Cash up.
- Orders.
- Leasing with suppliers and Clients.
Period Worked: August 2013 – September 2013
Company: Landini Imports and Exports
Job Description: HR/ Admin/ Receptionist
Duties: Invoicing, Leasing with clients; All admin duties; basic sales
Period Worked: On request by Owner: June 2012 – June 2013
Company: Botselo’s Curtain Boutique
Job description: Interior Decorator
Duties:
- Sales
- Consultations in showroom.
- Quotations.
- Job Cards & Cut sheets for factory.
- Installation scheduling
- Client services.
- Invoicing & ordering of Hardware & materials.
- Showroom designs and Marketing Managing
Period Worked: July 2011 – June 2012
Company: Las Vegas and Fun House
Job description: Store Manager
Duties:
- All client services.
- Stock taking/ Stock control.
- Quotations and Invoicing.
- Cash up and basic bookkeeping.
- Banking; Debiting and Crediting.
- All basic management and sales assistant duties,
Period Worked: January 2011 – June 2011
Company: Self Employment/ Client: Tombstone Africa
Job description: Supplying a big quantity of tombstone covers
Duties:
- Sales
- Full production of covers,
- Purchasing material needed, signage on cover, sowing to final product.
- Stock Controlling
Period Worde: March 2010 - December 2010
February 2006 – December 2006
Company: Heleen van Achterbergh Interiors
Job description: 2006 Decorator’s assistant; 2010 Decorator’s partner
Duties:
- Sales / Turnkey Projects (Sales and consulting of all Decorator’s aspects
- All basic administration; Assisting main decorator with consultations.
- Presentations for clients; Research & Sourcing of all items additionally enquired.
- Quotations; Presentations
- Ordering Materials and Hardware
- Cut sheets and Job cards for workshops.
- Corresponding with suppliers on deadlines.
- Quality control on all products and items applicable
Period Worked: August 2007 – February 2010
Company: Botselo’s Curtain Boutique
Job Description: Assistant Decorator
Duties:
- Managing showroom and consulting with client enquiries.
- Updating showroom displays with new ranges and fresh looks.
- Presentations for client’s; Consulting,
- Accountable for final quotation and presentation.
- Quality control of products completed.
- Preparing and informing installation team on applicable installation; Final invoices and washing instructions
Period Worked: January – August 2007
Company: Medi-Zone O³ Product Sales
Job Description: Sales Representative
Duties:
- Scheduling appointments with clients
- Consulting clients, thereby insuring the sale.
- Preparing and processing paperwork of sale.
- Delivering and training client on the product.
- Tele-sales
Education
BASIC EDUCATION
High school: Eldoraigne High School
Highest grade passed Matriculated 2005
Subjects: Afrikaans HG
English HG
Business Economics HG
Maths SG
Art HG
Computer Studies SG
PROFESSION BASED EDUCATION:
July 2022 – November 2022 High Certificate
Institution: UNISA
Grading: Business Psychology and Human Behaviour
February 2019 - 2021 Three-year Diploma
Institution: BMT College. (Business Management Training College)
Grading: Diploma in Business Management
Subjects: Human Resources; Marketing; Operations Management; Financial management; Sales.
July 2017 Fundamentals in Project Management
Institution: PMI Ideas
Grading Certificate.
February 2006 (Three-day course)
Institution: Yolandi Coutts Decorator is training course.
Grading: Certificate
February 2006 – Nov 2006
Institution: The Design School of Southern Africa
Grading One year Diploma.
I have received an international diploma from the London Academy of Arts, via DSA grading me on the international standard of Interior Decorating,
February 2007
Institution: Medic-Zone
Grading: Certificate in sales technique, client services
Mei 2009 – July 2009
Institution: Marius Brandow
Grading: Basic Certificate in Business Management
COMPUTER SKILLS:
- Office365 -MSWord; MSExcel, MSPowerpoint; Internet; E-mails; Adobe Photo shop; Adobe Illustrator
- POSitive Inventory program: Pastell & IQ (Experience based), CRM, AX, Click/Mobitech.
- Vigil Plus; Fleet Manager; Pro Fleet.
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