Sonnika Dixon

I have a big passion for Account Management and Supporting Administration. I am Flexible and willing to learn. I am a very energetic and Positive Team Player and also highly Motivated when it comes to achieving goals. 

I have great attention to detail and always seeking to learn new things and strive for better. Processes are great, but seeing results is even better. Therefore, I have set goals and put in the effort to achieve them throughout my career. As a result of this commitment to adding value, I have contributed greatly to the success of my teams and employers. Whenever I am faced with a difficult situation, I feel confident that I can resolve it. I don't let the pressure get to me, regardless of the situation. Proactive is a word that describes me. My style is to take the initiative and not be micromanaged. Unless otherwise specified, I will deliver my projects according to specification without supervision. However, I always keep my manager and clients informed, just in case we need to change the requirements. 

Period Worked:                                                    Dec 2022 - Present 

Company:                                                             Netstar

Job Description:                                                   Planning Administrator Fleet

Duties:                                                   

• Client Co-Ordinator for Fleet clients
• Schedule all fleet client’s fitments, 
• Weekly feedback to sales consultants, client meetings with sales consultant
• Client escalations, 
• Feedback on progress to clients daily. 

Relocated to Western Cape in December 2022 due to Family opportunities.

Period Worked:                                                    May 2022 – December 2022 

Company:                                                             Netstar

Job Description:                                                   Account Manager; Small Medium Business 

Duties:                                                   

• Managing client account on set Data base (+/- 1600 clients)
• Sales of Netstar Fleet Solutions 
• Maintaining Monthly Recurring Revenue Sales Budget 
• Minimize Churn
• Maximizing Upgrades and Wallet share 

Period Worked:                                                    May 2016 – May 2022 

Company:                                                             Netstar

Job Description:                                                   Planning Administrator Fleet 

Duties:                                                   

• Client Co-Ordinator for Fleet clients
• Schedule all fleet client’s fitments, 
• Weekly feedback to sales consultants, client meetings with sales consultant
• Client escalations, 
• Feedback on progress to clients daily. 

Period Worked:                                                     June 2014 – May 2016

Company:                                                             Altech Netstar 

Job Description:                                                   Customer Services/ Receptionist

Duties:                                                   

• Switch board 
• All reception duties
• Customer Service duties to walk in clients. 

Period Worked:                                                    December 2013 – June 2014

Company:                                                             Cartridge Hyper Elarduspark

Job Description:                                                   Client Services/ Store Assistant with management duties

Duties:                                                   

• Service to clients; All Sales 
• Cash up. 
• Orders. 
• Leasing with suppliers and Clients.

Period Worked:                                                    August 2013 – September 2013

Company:                                                             Landini Imports and Exports

Job Description:                                                   HR/ Admin/ Receptionist

Duties:                                                                   Invoicing, Leasing with clients; All admin duties; basic sales

Period Worked:                                                    On request by Owner: June 2012 – June 2013                              

Company:                                                             Botselo’s Curtain Boutique

Job description:                                                   Interior Decorator

Duties:                                                   

• Sales 
• Consultations in showroom. 
• Quotations. 
• Job Cards & Cut sheets for factory. 
• Installation scheduling 
•  Client services.
• Invoicing & ordering of Hardware & materials.
• Showroom designs and Marketing Managing

Period Worked:                                                            July 2011 – June 2012

Company:                                                                     Las Vegas and Fun House

Job description:                                                           Store Manager

Duties:                                                  

• All client services. 
• Stock taking/ Stock control. 
• Quotations and Invoicing. 
• Cash up and basic bookkeeping. 
• Banking; Debiting and Crediting. 
• All basic management and sales assistant duties, 

Period Worked:                                   January 2011 – June 2011

Company:                                            Self Employment/ Client: Tombstone Africa

Job description:                                  Supplying a big quantity of tombstone covers

Duties:                                                  

• Sales 
• Full production of covers, 
• Purchasing material needed, signage on cover, sowing to final product.
•  Stock Controlling

Period Worde:                                     March 2010 - December 2010 

                                                               February 2006 – December 2006

Company:                                            Heleen van Achterbergh Interiors

Job description:                                   2006 Decorator’s assistant; 2010 Decorator’s partner

Duties:                                                  

• Sales / Turnkey Projects (Sales and consulting of all Decorator’s aspects
• All basic administration; Assisting main decorator with consultations. 
•  Presentations for clients; Research & Sourcing of all items additionally enquired. 
• Quotations; Presentations 
• Ordering Materials and Hardware
•  Cut sheets and Job cards for workshops. 
• Corresponding with suppliers on deadlines. 
• Quality control on all products and items applicable

Period Worked:                                   August 2007 – February 2010 

Company:                                            Botselo’s Curtain Boutique

Job Description:                                  Assistant Decorator 

Duties:                                                  

• Managing showroom and consulting with client enquiries.
•  Updating showroom displays with new ranges and fresh looks.
•  Presentations for client’s; Consulting, 
•  Accountable for final quotation and presentation.
• Quality control of products completed. 
• Preparing and informing installation team on applicable installation; Final invoices and washing instructions

Period Worked:                                   January – August 2007

Company:                                            Medi-Zone O³ Product Sales

Job Description:                                  Sales Representative 

Duties:                                                  

• Scheduling appointments with clients
• Consulting clients, thereby insuring the sale.
•  Preparing and processing paperwork of sale. 
• Delivering and training client on the product. 
• Tele-sales

BASIC EDUCATION

High school:                                                                          Eldoraigne High School 

Highest grade passed                                                       Matriculated 2005 

Subjects:                                                                               Afrikaans HG

                                                                                                English HG

                                                                                                Business Economics HG

                                                                                                Maths SG

                                                                                                Art HG

                                                                                                Computer Studies SG

PROFESSION BASED EDUCATION:

July 2022 – November 2022                                             High Certificate 

Institution:                                                                              UNISA

Grading:                                                                                 Business Psychology and Human Behaviour  

February 2019 - 2021                                                         Three-year Diploma

Institution:                                                                              BMT College. (Business Management Training College)

Grading:                                                                                 Diploma in Business Management 

Subjects:                                                                               Human Resources; Marketing; Operations Management; Financial management; Sales. 

July 2017                                                                               Fundamentals in Project Management

Institution:                                                                              PMI Ideas 

Grading                                                                                  Certificate.

February 2006                                                                      (Three-day course)

Institution:                                                                              Yolandi Coutts Decorator is training course.

Grading:                                                                                 Certificate

February 2006 – Nov 2006

Institution:                                                                              The Design School of Southern Africa

Grading                                                                                  One year Diploma.

I have received an international diploma from the London Academy of Arts, via DSA grading me on the international standard of Interior Decorating, 

February 2007

Institution:                                                                              Medic-Zone

Grading:                                                                                 Certificate in sales technique, client services

Mei 2009 – July 2009

Institution:                                                                              Marius Brandow 

Grading:                                                                                Basic Certificate in Business Management

COMPUTER SKILLS:

• Office365 -MSWord; MSExcel, MSPowerpoint; Internet; E-mails; Adobe Photo shop; Adobe Illustrator
• POSitive Inventory program: Pastell & IQ (Experience based), CRM, AX, Click/Mobitech.
• Vigil Plus; Fleet Manager; Pro Fleet.