About Solam Bontsa:
An enthusiastic individual who enjoys working part of a successful and productive team I demonstrate the highest level of commitment and dedication to meet deadlines. I possess a strong ability to perform effectively, I seek to build on my extensive technical skills, and I am keen to partake in new challenges and perform to the best of my abilities.
Experience
Installing & configuring computers hardware and software systems
• Maintaining & monitoring computer systems
• Responding to service issues and request
• Providing technical support
• Ensure that client request or queries are full filled within
SLA time.
• Ensure that company policies are maintained and
implemented at all times.
• Maintain client relations to ensure they are satisfied with
service provided.
• Quality assurance
Support services for the optimization & repair of server hardware
• Ensuring information stored or processed through server hardware remains intact in case of mechanical failure / user error.
• Oversee the overall performance & condition of company servers
Education
Diploma in Informatiom Technology
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