Siyasanga Ndlumbini

I am an accomplished IT Technical Lead with a strong background in leading and managing technical teams to deliver innovative solutions. With over 9 years of experience in the IT industry, I have demonstrated expertise in LAN & WAN trouble shooting and support & monitoring, Active Directory, File Server,Install and configure Mail server, Web-server and MySQL server.

I have a diverse and extensive background in IT, spanning both technical support and leadership roles. Beginning my career as an IT Technician, I honed my skills in diagnosing and resolving technical issues, maintaining IT infrastructure, and providing exceptional user support. My hands-on experience with [Migration of MS Office 365,Upgrading server packages to latest
version, Installing and configuring new
PC's/laptops/tablets on SCCM, equipped me with a solid foundation in IT operations and customer service.

Transitioning into the role of a Technical Lead, I have successfully led teams in designing and implementing robust IT solutions that align with organizational goals. My leadership style emphasizes collaboration, mentorship, and fostering a culture of continuous improvement. I am adept at project management, from planning and execution to monitoring and delivery, ensuring projects are completed on time and within budget.

Throughout my career, I have demonstrated a commitment to staying updated with emerging technologies and industry best practices. This proactive approach has enabled me to introduce innovative solutions that optimize IT processes and enhance operational efficiency. I am passionate about leveraging my technical expertise and leadership skills to drive positive outcomes and contribute to the success of IT initiatives within my organization.

I hold a Diploma in Programming, which has equipped me with foundational knowledge and skills in software development, programming languages, and computational problem-solving. This educational background provided me with a solid understanding of programming principles and methodologies, essential for building robust and efficient software solutions.

Currently, I am pursuing a Bachelor of Science degree in Computer Science. This program is expanding my knowledge base in areas such as algorithms, data structures, database management, and computer networks. I am actively enhancing my analytical and critical thinking abilities, which are crucial for tackling complex IT challenges and driving innovation in the field.

My educational journey in computer science complements my practical experience in IT, enabling me to apply theoretical concepts to real-world scenarios and stay abreast of advancements in technology. I am enthusiastic about leveraging my academic background to contribute effectively to the dynamic and evolving landscape of information technology.