Sinethemba Magwaza

Dedicated ICT Business Analyst with a
National and Advanced Diploma in ICT, skilled
in business process analysis, system design,
and data analytics. Committed to leveraging
technology to optimize operations, deliver
effective solutions, and support organizations
in achieving strategic objectives.

Mapped and analyzed processes using UML, Visio, and Lucidchart to improve
workflows. Provided end-user support and troubleshooting for SAP ERP.
Developed and maintained data reports/dashboards in Excel and Tableau.
Supported IT projects using Agile and Waterfall methods, ensuring timely delivery.
Ensured compliance with data security and access control policies. Collaborated
with cross-functional teams to translate business needs into system solutions.
Recognized for adaptability and quick learning of new tools and technologies.

System analysis and design using flowcharts
and UML.
Translating business needs into system
specs.
Familiar with SAP ERP systems.
Data analysis with Tableau
Problem-solving and troubleshooting
Team collaboration across departments
Fast learner of new tools and systems