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Simone Louw

Simone Louw

110% achiever

Customer Service / Support

Johannesburg, City of Johannesburg Metropolitan Municipality

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About Simone Louw:

Serving clients with high level of competency & integrity is my main goal, challenges reveal my greatest learning abilities. Keeping clients glued to business books is a big company contribution on a personal level of perception, especially when my personal goal is growth within the company which requires me to always challenge excellence. 

Experience

Develop new strategies for customer retention activities. 

Respond to customer queries and address service complaints in a timely manner. 

Work with Sales Manager in implementing sales promotion activities. 

Track contracts that are soon to be expired and contact customers for renewals. 

Develop product presentations and demonstrations to customers. 

Analyse customer feedbacks and develop new techniques to ensure customer retention. 

Education

Matric(grade 12), RE5 Certificate, currently completing my qualification in Wealth Management NQF 5

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