Sibusiso Xaji

I am a confident and self-driven individual. I am a self-starter with a strong sense of urgency who responds positively to challenges and pressure. I am a fast learner always keen on learning new things. 

I am confident I will play a vital role in your origination because of the vast experience I possess and the determination and passion to join your team

• To update daily report with jobs done / not done, to ensure that steps are followed and close unattended jobs on CRM via Dispatch.
• To ensure that de-installation is booked within 48 hours and distributed when received
• Update daily report accordingly
• Follow up on open cases where no feedback was given, and close open cases not attended to previously on CRM
• Ensure CRM matches with daily report and book repairs on the comparison report. All required repairs sent to manager for bookings.
• Test all manual jobs over the phone and manual test sheets received via email is complete within 24 hours.
• Ensure that all installations and repairs are correctly saved into the BASE system, item numbers and cost centre is correctly updated on base.
• Ensure DQ mapper queries are resolved with necessary instruction on daily sign off sheet received.
• Attend to Discovery queries in Discovery Enquiry email box within 24 hours (DQ Mapper/Polling) queries.
• Rescheduling of jobs, closing on MRM, Pre-Inspection sheets sent to DI, Transfers, Movement Report and General requests DI
• Attending to incoming calls
• OTA repairs (Unit Finalizations) from daily Finalization Report and QC on Unit Routing Report
• To load cancelation cases for all De-install cases booked per day, to stop billing and report high SMS units in the Cellular department.
• To attend to legacy work received from admin (Orphan/Auto register, Re-Allocations, and Manual Testing sheets)
• To ensure strict compliance of Departmental and Company Policies, Procedures and SOP’s

MAIN RESPONSIBILITIES:

• Vehicle monitoring (SA Inland logistics, Sesfikile logistics)
• Maintaining all vehicle/Asset assets are recorded and updated when required
• Adding, removing, or updating user account information, resetting passwords 
• Attending to incoming calls
• Data capturing

Reasons for leaving: To peruse new business venture 

Vvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvv

MAIN RESPONSIBILITIES:

• Vehicle monitoring (SA Inland logistics, Sesfikile logistics)
• Maintaining all vehicle/Asset assets are recorded and updated when required
• Adding, removing, or updating user account information, resetting passwords 
• Attending to incoming calls
• Data capturing
• Creating and archiving files, client contracts
• File retrieving 

Vvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvv

MAIN RESPONSIBILITIES:

• Staff management
• Stock control
• Admin
• Human resources 
• General Kitchen and front desk duties

• To update daily report with jobs done / not done, to ensure that steps are followed and close unattended jobs on CRM via Dispatch.
• To ensure that de-installation is booked within 48 hours and distributed when received
• Update daily report accordingly
• Follow up on open cases where no feedback was given, and close open cases not attended to previously on CRM
• Ensure CRM matches with daily report and book repairs on the comparison report. All required repairs sent to manager for bookings.
• Test all manual jobs over the phone and manual test sheets received via email is complete within 24 hours.
• Ensure that all installations and repairs are correctly saved into the BASE system, item numbers and cost centre is correctly updated on base.
• Ensure DQ mapper queries are resolved with necessary instruction on daily sign off sheet received.
• Attend to Discovery queries in Discovery Enquiry email box within 24 hours (DQ Mapper/Polling) queries.
• Rescheduling of jobs, closing on MRM, Pre-Inspection sheets sent to DI, Transfers, Movement Report and General requests DI
• Attending to incoming calls
• OTA repairs (Unit Finalizations) from daily Finalization Report and QC on Unit Routing Report
• To load cancelation cases for all De-install cases booked per day, to stop billing and report high SMS units in the Cellular department.
• To attend to legacy work received from admin (Orphan/Auto register, Re-Allocations, and Manual Testing sheets)
• To ensure strict compliance of Departmental and Company Policies, Procedures and SOP’s

MAIN RESPONSIBILITIES:

• Vehicle monitoring (SA Inland logistics, Sesfikile logistics)
• Maintaining all vehicle/Asset assets are recorded and updated when required
• Adding, removing, or updating user account information, resetting passwords 
• Attending to incoming calls
• Data capturing

Reasons for leaving: To peruse new business venture 

Vvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvv

MAIN RESPONSIBILITIES:

• Vehicle monitoring (SA Inland logistics, Sesfikile logistics)
• Maintaining all vehicle/Asset assets are recorded and updated when required
• Adding, removing, or updating user account information, resetting passwords 
• Attending to incoming calls
• Data capturing
• Creating and archiving files, client contracts
• File retrieving 

Vvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvv

MAIN RESPONSIBILITIES:

• Staff management
• Stock control
• Admin
• Human resources 
• General Kitchen and front desk duties