Sibusiso Khanye

Experienced and results orientated in Credit Control and Risk management with a demonstrated history of working in the ICT and telecoms industry. Skilled in Credit risk assessment (vetting), Negotiations, Staff management, High level Reporting and target driven.

As a Credit Manager for over 5 years, I have gained vast experience in dealing with international clients based since I am currently working for an international company with Customers in Tanzania, Uganda, Kenya, Mozambique and Zimbabwe. One of my deliverables was to relook at the processes and Credit Policy to mitigate credit risks and to reduce provision for credit loss. Working in African Regions, and having to clean up aging debt in Moz, Uganda, Kenya and Tanzania Entities while having to comply with different laws of each State when it comes to collections and Litigation proves my ability to drive productivity and good negotiating skills.

Responsible for managing debtors’ book to maintain Credit loss provisions at minimum level by monitoring Aging Accounts not to exceed + 90days and to comply with IFRIS9 reporting.
• Conducting Monthly book reviews with Credit Control Team through Regions and International (East Africa –Uganda, Tanzania and Kenya)
• Conducting Sale /Debtors weekly meetings to update them on collections against set targets and where assistance is needed to resolve queries.
• Responsible for Credit vetting –credit assessment for all new business to mitigate risk.
• Managing good customer relations by conducting quarterly visits to high user –billing customers with S.A Regions and East African Regions.
• Handling of escalated queries from Credit Controller re billing and service disputes
• Responsible for write offs and consolidate hand over list for Legal Dept/ External Attorneys locally and internationally.
• Recommend bad debt write offs and get approvals in accordance with the Delegation of Authority.
• Report quarterly on recoveries
• To ensure that payments are allocated daily and WHT certificates are processed and credited into accounts accordingly.
• To monitor Debit order reversals and ensure that all payments and credit notes are allocated by Credit Controllers.
• Responsible for monthly consolidated Age Analysis, Collection reports and Provisions for all Entities, South Africa and East African Regions.
• Report delinquent accounts or defaulted payment arrangement accounts and recommend Default Notices and hand over to HOD for approval.
• Conduct departmental interviews and selection.
• Analyze Credit Control portfolios and split the new accounts evenly
• To identify if there is a need to increase head count based on the book growth and propose it for next Budget
• Plan and submit monthly cash forecast to the HOD and consolidate all Entities in USD.

Completing my Bcom Law Degree, doing my final 4 modules