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Benoni
Shaleen Mafambane

Shaleen Mafambane

Graduate(cabin crew license)

Tourism / Travel / Hospitality

Benoni, Ekurhuleni Metropolitan Municipality

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About Shaleen Mafambane:

My name is shaleen Mafambane. I am  a Very hard-working individual who consistently delivers quality result.as a home entrepreneur I developed a unique blend of creativity, entrepreneurship and customer service skills.By selling sweet treats from home I honed my ability to think outside the box.i Developed strong communication and interpersonal skills through customer interactions.

I attended cabin crew Academy this year 2024 ,for 8 weeks(8 week course)I underwent rigorous training to become a certified flight attendant.This comprehensive program not only taught me technical aspects of flight safety and emergency procedures,but also helped me develop valuable skills that I'm eager to apply in new contexts .

Through my flight attendant training at Cabin crew Academy,I honed my communication skills, Teamwork and collaboration, problem solving and adaptability and leadership skills.

I'm now excited to leverage these strengths in a new role.

 

 

Experience

*Executed home based business, selling sweet treats

* Developed and implemented marketing strategies 

*Managed finances and inventory 

*Gave exceptional customer service 

 

Education

Completed matric in 2023(Liverpool secondary school).

Completed a flight attendant training at Cabin crew Academy 2024

 

Curriculum included:

*Aviation saftey and regulations 

*Emergency procedures and first aid 

*Customer service and conflict resolution 

*Aircraft systems and layout 

*Crew resource management and teamwork.

Key takeaways:

  • Gained comprehensive knowledge of flight safety and emergency procedures 
  • Developed strong communication and interpersonal skills 
  • Aquired the ability to handle high pressure situations.
  • Learnt to work effectively in a team environment.

Certificates:

*Certificates 

*Flight attendant license.

 

Relevant skills 

  • Saftey procedures and emergency management 
  • Customer service and relations 
  • Teamwork and collaboration 
  • Communication and conflict resolution 
  • Adaptability and problem solving 
  •  

 

 

 

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