Segomotso Palesa Mogano

With a solid foundation in customer service in both international airline and motor insurance industries, I bring invaluable skills to the role of an administration assistant. My experience in addressing diverse customer needs has honed my ability to communicate effectively, both verbally and in writing. I excel in managing multiple tasks simultaneously, ensuring efficient operations and seamless customer interactions. Additionally, my strong attention to detail and problem-solving prowess enable me to thrive in fast-paced environments, where accuracy and organization are paramount. I am eager to leverage my customer service background to contribute to the smooth functioning of administrative tasks and support the team in achieving organizational objectives.

With a background in customer service and a strong desire to expand my skills in administrative tasks, I am excited about the opportunity to contribute to your team.

During my years of experience in international airline industry, I have developed exceptional communication, organizational, and problem-solving skills. These skills have been instrumental in delivering outstanding service to customers, resolving inquiries efficiently, and ensuring a positive customer experience.

Moreover, my experience in an international motor insurance business has honed my ability to multitask effectively, prioritize tasks, and work efficiently under pressure. These qualities align closely with the demands of an administrative assistant role, where attention to detail and the ability to juggle various responsibilities are paramount.

In my previous role as an intern for a Supply Chain Management office, I have demonstrated my proficiency in managing administrative tasks such as data entry, scheduling appointments, and maintaining records. I am highly proficient in using Microsoft Office Suite and possess a keen eye for detail, ensuring accuracy in all aspects of my work.

I am particularly drawn to a company with the commitment to excellence and carries a reputation for fostering a supportive and collaborative work environment. I am eager to bring my customer service expertise to the administrative team and contribute to the smooth operation of daily tasks.

I hold a Diploma in Public Administration from Cape Peninsula University of Technology. This program focused on providing comprehensive knowledge and skills in managing public sector organizations and policies, emphasizing areas such as public policy analysis, governance, public finance management, and administrative law.