Sakhile Kona

I am a customer focused, goal-driven, and enthusiastic man. I am eager to exercise my industry experience to gain more technical skills in a challenging work environment while contributing to meet deadlines and delivering quality work expected of me. I enjoy working with and being part of a successful productive team, but also thrive in individual projects. Naturally possess excellent interpersonal communication. I aim to make meaningful contributions to the organization success when given an opportunity.

Management of all Infrastructure related areas inclusive of:
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Provision of technical remote support to Samsung Entities in Kenya, Zambia, South Sudan, Tanzania, South Korea, Dubai, Nigeria and Mauritius
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Management of Veeam Backups
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Management of Symantec Backup Exec
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Management of Cibecs Endpoint Backup System
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Management of 3rd Party Vendor Contracts, i.e FTTH
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Install, configure, and troubleshoot hardware and software issues
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GPO enforcement
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AD Portal Management
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Set up and manage wireless networks, ensuring reliable connectivity
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Diagnose and resolve network problems, monitor network performance and prioritizing bandwidth allocation.
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Create, modify, and delete user accounts in Active Directory
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Plan and execute backup strategies to ensure data integrity and availability
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Train employees on IT systems and provide user manuals
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Contribute to IT department knowledge management initiatives
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Manage laptop assets, setup, track usage and movements
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Write reports on network and laptop linked improvements
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Participate in projects to enhance IT infrastructure performance
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Assist in resolving network and laptop vulnerabilities
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Provide basic server maintenance and support
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Perform daily, weekly, and monthly tasks, physical checks servers and patch rooms
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Support VPN solution (Inc. Creation and delete accounts for employees and vendors)

1. Matric
2. A+ Computer and Phone Architecture
3. N+ Networking Essentials
4. CCNA Cisco Certified Network Associate
5. MCSE 2012
6. Wireless Networking Associate (Duxbury Networking College)

7. Microsoft Azure Fundamentals AZ-900

8. Microsoft Azure Administrator Associate AZ-104

9. Office 365 Fundamentals MS-900

10. Fortinet Certified Fundamentals in Cybersecurity

Studies Completed under LinkedIn Learning:

1.      Windows Server Hybrid Administrator Associate

2.      Microsoft Cybersecurity Architect

3.      Cisco Network Security Firewall Technologies

4.      Ethical Hacking, Mobile Devices, and platforms

5.      Ethical Hacking, Session Hijacking

6.      Introduction to AI

7.      Microsoft 365 Endpoint Administrator Associate (MD-102)

8.      Introduction to Kali and Windows Subsystem for Linux

9.      Managing and administering Microsoft Teams

Current Studies:

Self-studying AWS Cloud Practitioner through Udemy online training platform

Studying ITILv4 Foundation with Richfield Graduate Institute (Part Time).

Studying MD-102 Endpoint Administrator Associate (with Intune).