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Randburg
S'phesihle Langa

S'phesihle Langa

Customer Service Consultant: BPO

Customer Service / Support

Randburg, City of Johannesburg Metropolitan Municipality

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About S'phesihle Langa:

I am a motivated individual who is able to work independently and meet targets, I am also a team player and show dedication in everything I do. I am able to multitask and also think outside the box to provide the best solutions in all I do. I have a passion for cooking, hosting, writing and reciting poetry.

Experience

I have 5 years experience in the call center industry, I started as a retentions agent then went to sales with local campaigns. I then progressed to customer service with international campaigns, I have been working as a 2IC for 2 years. I have communication skills via chat, email and phone and fluent in 6 languages.

Education

I finished matric in 2015 and then progressed to doing a Monyetla Skills Development learnership where I obtained NQF L4 Call Center Operations.

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