Ryan May

● Responsible for the development, integration, configuration, and implementation and support of information systems used within TB HIV Care, both transversal as well as programmatic.
● Design, build, test, implement and maintain integrations between the packaged applications and other internal and external applications.
● Aid Information Systems Manager with the reviewing of scope, requirements, and detailed designs to meet the unit needs.
● Document technical specifications and other requirements to support each application.
● Assist with the installation, configuration, upgrade, and ongoing usability of software associated with the computer systems in use.
● Provide basic training/support in accessing the network and use of various software applications.● Responsible for the development, integration, configuration, and implementation and support of information systems used within TB HIV Care, both transversal as well as programmatic. ● Design, build, test, implement and maintain integrations between the packaged applications and other internal and external applications. ● Aid Information Systems Manager with the reviewing of scope, requirements, and detailed designs to meet the unit needs. ● Document technical specifications and other requirements to support each application. ● Assist with the installation, configuration, upgrade, and ongoing usability of software associated with the computer systems in use. ● Provide basic training/support in accessing the network and use of various software applications.

● Develop and deliver business solutions across functional streams to meet business needs.
● Collect, investigate, interpret and analyze intricate business requirements and propose ERP solutions.
● Collaborate with project management and developers for coordination of testing activities.
● Skills: Product management, design communication, QA and performance testing, Power Apps, SharePoint.
● Ensure effective utilization of the system and client satisfaction through client liaison and support.
● Solutions architecture and data migration planning.
● Continually enhance expertise to meet business standards and requirements.
● Performance issue diagnosis and analytical problem solving.
● Maintain stakeholder relationships for ongoing commitment.
● Third-party upgrades and performance issue diagnosis.
● Analytical problem solving.
● Third party upgrades.
● Performance issue diagnosis.
● Analytical problem solving.● Develop and deliver business solutions across functional streams to meet business needs. ● Collect, investigate, interpret and analyze intricate business requirements and propose ERP solutions. ● Collaborate with project management and developers for coordination of testing activities. ● Skills: Product management, design communication, QA and performance testing, Power Apps, SharePoint. ● Ensure effective utilization of the system and client satisfaction through client liaison and support. ● Solutions architecture and data migration planning. ● Continually enhance expertise to meet business standards and requirements. ● Performance issue diagnosis and analytical problem solving. ● Maintain stakeholder relationships for ongoing commitment. ● Third-party upgrades and performance issue diagnosis. ● Analytical problem solving. ● Third party upgrades. ● Performance issue diagnosis. ● Analytical problem solving.

Skills: Microsoft Office · Microsoft Platforms · SharePoint · Power Apps · Chatbots · Microsoft Power Apps · Microsoft Power Automate · Building Automation Systems (BAS)

Skills: Microsoft Office · Power Apps · Microsoft Power Apps · Building Automation Systems (BAS)

• SharePoint Certificate
• PowerApps Certificate