Roslyn Ferris

I have worked as an administrator at various companies throughout my career. In the position, I was responsible for several administration functions including coordinating schedules, calendars and meetings. I have being in an administrative and technical support division contributing to projects and managed my own research, liaised with various divisions, formulated reports and participated in group project meetings. Utilising excellent communication skills, I developed and maintained a successful working relationship with both internal and external staff. I have a strong capacity and desire to develop customer service and guide the customer’s expectations.

I would describe myself as someone who is friendly and efficient. I am passionate and committed and will always strive for excellence and the best possible results.  Combined with my experience, I believe that I can make a valuable contribution to your organization.

Ferris Turnkey Projects PTY (LTD)  - Contract Position – November 2022 to November 2023; June 2018 to May 2019, Position: Office Administrator/Site and Project Administrator

Supreme Netsoft Private Limited (SNPL) / ICT-Works - Contract Position – February 2020 to January 2021, Position:  Project Administrator

Tiger Brands - Contract Position – May 2019 to July 2019,Position: Leave Reconciliation Consultant

First National Bank - Full Time Position – February 2005 to March 2018, Position: Technical Support Technician / Acting Team Lead ; Video Conference Technician; Computer Repair Manager; Service Desk Consultant / Acting Team Lead 

Agile Project Management – Pink Elephant, September 2017

ITIL – Torque IT Rivonia, October 2014

IT Team Leader Training – FNB Learning and Development, May 2014

NE-10960 Active Directory Services with Windows Server – Certified Torque IT Rivonia, March 2014

NE-6294 Planning and Managing Windows 7 Desktop Deployments and Environment Torque IT Rivonia, September 2013

MS Desktop Enterprise – Torque IT Rivonia, July 2013

IT Asset Management - CA Unicentre, July 2013

Comptia N+ - Certified – Torque IT Rivonia, March 2012

Comptia A+ - Certified – Torque IT Rivonia, March 2012

Dell Computer Repair Technician – Certified – Dell, April 2012 

Matric Certificate – Chris J Botha Senior Secondary School, 1992