Rhu Myambo

Good day 

My name is Rhulani Myambo and in have 14 years in IT support and technology improvements I have full experience in office 363 azure SharePoint and also have experience in Oracle EBS HRMS SUPPORT 

I have experience in IT support first line and second line fully knowledgeable in hardware software and networking 

My last position at TCTA the last  company i worked for ,I was IT systems administrator 

 I was promoted from fist line and second linesupport were 

I also received an award for  Growth  which was one of our compan values 

I work for TCTA  for 14 with promotions 

I am very motivated and creative and I am good resource My record will support my work ethic 

And I'm looking for a new opportunity 

Please note my  experience below 

IT Support Engineer Responsibilities: 

• Installing and configuring client computer systems. 

• Responding to client IT support requests. 

• Meeting with clients to diagnose software, networking, or hardware issues. 

• Providing technical support on-site or via remote-access systems. 

• Offering solutions that meet the needs of the client. 

• Repairing hardware malfunctions, software issues, and networking problems. 

• Maintaining good client relations. 

• Tracking and managing work records. 

• Compiling job reports. 

System Administrator responsibilities include: 

• Installing and configuring software, hardware and networks 

• Monitoring system performance and troubleshooting issues 

• Ensuring security and efficiency of IT infrastructure 

Responsibilities 

• Install and configure software and hardware 

• Manage network servers and technology tools 

• Set up accounts and workstations 

• Monitor performance and maintain systems according to requirements 

• Troubleshoot issues and outages 

• Ensure security through access controls, backups and firewalls 

• Upgrade systems with new releases and models 

• Develop expertise to train staff on new technologies 

• Build an internal wiki with technical documentation, manuals and IT policies

IT SUPPORT ENGINEER 

ORACLE EBS HRMS