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Tzaneen
Renkie Masedi

Renkie Masedi

Client relations consultant & assistant manager

Customer Service / Support

Tzaneen, Mopani District Municipality

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Services offered

I'm energetic, love engaging with clients on a daily basis, i excel more resolving customers issues and collaborating with my colleagues. 

I am good with paying attention to detail when I capture clients information to our system, i have 7 years experience in sales and customer service and I've received numerous awards of recognition for being best customer service in our area, for Audit passed above 98 % for the past 5 years and also leading our area. 

I'm looking forward hearing from you so we can engage more face to face. 

Client relations consultant
Customer service
Approximate rate: ZARR 90 per hour

Experience

I have 7 years experience in sales and customer service my duties are registering clients on our quewing system accurately, rendering the best customer service to our clients, escalating unpaid claims to head office, monitoring our quewing system and NPS for the branch, assisting the branch with collecting refferals to boost the branch production, working collections and doing all admin for the branch and last doing motivational meetings twice a week. 

Education

I have end user certificate, did N1 and N2 electrical engineering now I've just completed my NQF LEVEL 4 ECD teaching 

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