Reneiloe Tonic Malapane
Customer Service / Support
About Reneiloe Tonic Malapane:
I am a 27 years old lady residing in Alexandra.I am currently working for a company called ison xperiences in Randburg as a customer care agent.
Experience
Position: Customer care agent
Company: Ison Xperiences
Start date: April 2022 till date
I was assisting prepaid customers regarding their data connection,
-Troubleshooting the root cause of the customer problem and finding solution.
-escalating customer's problem to the relevant department and providing customer education.
_providing customer service by actively listening to the customer and asking questions.
Education
School;Mashooro high school
Start date:January 2010
End date:December 2014
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