Customer Care Agent - Johannesburg

Manage and Action assigned Customer Enquiries and Complaints in a professional manner whilst remaining aligned to the Customer Centric Delivery in accordance with defined Service Level Targets. · ...

We don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. · Inviting applications for the role of Banking Customer Care for Voice Processes, Voice Agent–Process Associate- English, OnSite, Johannesburg SA. · The ...

This role involves answering incoming calls related to fraudulent activities and assisting clients in resolving their issues. · The candidate will be responsible for managing all call assigned by the client within their working shift complying with the expected quality parameters ...

As a Customer Care Agent (German Speaker), you will be the first point of contact for customers, ensuring a seamless and supportive experience. · ...

We are seeking a Customer Care Voice Process Associate to join our team in Johannesburg. As a Fraud Telephone Assistant, you will answer incoming calls related to fraudulent activities and assist clients in resolving their issues. · Fraud Detection · ...

We don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work ...

We are seeking Call Centre Customer Service Agents to join our team. · ...

Jem is hiring two Product Engineers to build AI-native systems, lead technical workstreams with enterprise customers, and ship production features that directly impact our platform and customers. · ...

As a Quality Assurance Agent your mission is to protect and elevate every customer experience ensuring every interaction reflects the care trust and excellence we promise. · By listening deeply noticing the little things and guiding others with empathy and precision you will help ...

Create a positive working environment that motivates agents to perform at the required levels of service. · Monitor agent activities and call center queues, while escalating any system errors to the appropriate stakeholders. · ...

+Job Summary · Jem is looking for 2 product engineers who can build AI-native systems, lead technical conversations with enterprise clients and ship features that genuinely move the needle. · +ResponsibilitiesBuild AI-powered conversational systems while also owning the platform ...

At Awesim Telecoms we believe that success starts with our people. We are committed to doing what is best for our agents and staff and are guided by our core values: Have respect Take care Go the extra mile Be a team player and Choose what is right. · We're looking for a Customer ...

Jem is hiring two Product Engineers to build AI-native systems, lead technical workstreams with enterprise customers, and ship production features that directly impact our platform and customers. · ...

Create a positive working environment that motivates agents to perform at the required levels of service. Monitoring agent activities and call center queues, while escalating any system errors to the appropriate stakeholders. · ...

We are committed to doing what is best for our agents and staff and are guided by our core values: Have respect, Take care, Go the extra mile, Be a team player and Choose what is right. · We're looking for a Customer Care Supervisor who can turn great service into a stand out exp ...

We are looking for a Customer Care Supervisor who can turn great service into a stand out experience.In this role, you'll lead a team that delivers timely, accurate and helpful support to our Agents, keeping them confident and loyal. · ...

To design, quote for and book journeys to Southern Africa for traveller's via overseas agents. To exceed customer expectations and meet the deadlines, and to retain relationships and achieve set sales targets. · ...

+ Design, quote for and book journeys to Southern Africa for travellers via overseas agents.+ Exceed customer expectations and meet deadlines.+ Retain relationships and achieve set sales targets.<+ Maintain contact with tour guides throughout tour.+ Manage client complaints and e ...

To ensure that the correct number of people are scheduled at the right time to achieve and maintain a desired service level · Manage costs / expenses within approved budget to achieve cost efficiencies · ...

We are committed to doing what is best for our agents and staff. · At Awesim Telecoms, · We're looking for a Rewards Administrator to oversee general rewards and promo items administration. · ...