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Renate Adriaan

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About Renate Adriaan:

Assist Holiday- Flights, Hotel, Transfers &/or Car Parking Insurance etc

Assist with Costings & Calculations
Handle Manager's calls
Handle Escalated queries or errors from agent
Liaison with Client regarding the Product, Processes and Procedures
Support with Product Knowledge
Support with Processes and Procedure changes
Training
Identify gaps or training or skill development areas
Be available for Clients and Agent requirements 

Experience

Sales & Marketing Customer Support Specialist 

Education

Secretarial and Basics PR

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