Rajen Naicker

I am an eager and ambitious individual, determined to make my mark in the IT industry. I am motivated by seeing the positive results after completing challenging tasks. In every project I undertake, I apply keen determination and a fastidious attention to detail, to deliver a high-quality end product.

What I have to offer your company is my driven, go-getter attitude, applied to all assignments you set before me, to deliver impressive results. What I hope you can offer me is a stimulating work environment that will teach me many new skills and challenge me to grow as a business person.

Work Experience

Employer:​Pinnacle

Position Held:​6. Lenovo Commercial Product Manager – SMB/ Rel

Duration: ​2020 - Current

Duties:  ​Product Manager: Lenovo Relationship (Laptops, Desktops, AIO’s and Tablet’s)

Procurement and Product Management

➢ Email SITA & WC pricelist to sales team every week

➢ Stock on hand report

➢ Forex booking - Back to back orders

➢ Monthly catch-up with Lenovo AM's

➢ Quote on Tender's & SMB

➢ Manage Emails

➢ Action plans to reduce aged and risk stock

➢ Submit GP / stock tracker with pipeline weekly

➢ Managing product on Sage - Creating NEW P/N's / ETA Management /  EOL product management

➢ Daily backorder management

➢ Reserve stock management - All stock received B2B invoiced same month/Buffer stock cleared end of quarter

➢ Stock allocation when stock received

➢ Time management, Deadlines for Tenders and quotes

➢ Crisis management. Complaints (Internal and External)

➢ Communication skills - Regular and proactive communication, Success of Business unit

➢ Weekly preparation and driving of REL (Government) meeting

➢ Product Sales Certification on new products

➢ Email Pinnacle pricelist

➢ Move stock between lots

➢ Move price agreements

➢ Competitive Analysis

➢ Build relationships with Sales Silo owners and sales team

➢ Build relationships with Lenovo AM’s

➢ Special bid calculations

➢ Build and send Lenovo promos to the sales team

➢ Convert global catalogues

➢ Train new salespeople on SITA and SMB

Employer:​Pinnacle

Position Held:​5. Product Manager – Networking Division

Duration: ​2014 - 2019

Duties:  ​Product Manager: D-Link; TrendNet; HP Networking; ​​​Asus Networking; Linksys; Aten; Cisco; TP-link; Ruckus; Ubiquiti

• Manage the entire product life cycle which consists of:

➢ Strategic planning

➢ Product Feasibility

➢ Competitive analysis and market needs research

➢ Evaluating risks and proposing contingency plans.

➢ Design, plan and specification

➢ Development

➢ Drive internal communication in order to ensure delivery of solutions to customers

➢ Functionality & Testing

➢ Internal process flows and procedures for implementation

➢ Launching of new Product or Service, marketing existing products by mailshot specials

➢ Operation phase (track problems, customer experience)

➢ Financial performance and sales tracking

➢ Co-ordinate, facilitate and manage the end goal of making the product a reality

➢ Visits to clients new and existing

➢ Update pricelists

➢ Procure stock from the above vendors

➢ Update clients with ETA’s

➢ Provide Training for customers and internal sales staff

➢ Invoicing and ordering of stock​

➢ Compiling of weekly sales out and inventory reports to the above vendors

Employer:​Drive Control Corporation

Position Held:​4. Product Specialist – Solutions Division

Duration: ​2007 - 2013

Duties:  ​Product Specialist:

(Computer Associates (CA) back-up and security software, Overland disk & tape libraries, Adaptec RAID controllers cards, Snap Server Network Attached Storage (NAS), Emulex and Q-Logic Fibre channel cards, Arena RAID HDD Storage),  Mellanox infiniband High performance computing cards and switches Dell San Storage and Servers, Huawei SAN’s, Servers, Modems, routers phones and tablets, switches & routers

• Manage the entire product life cycle which consists of:

➢ Strategic planning

➢ Product Feasibility

➢ Competitive analysis and market needs research

➢ Evaluating risks and proposing contingency plans.

➢ Design, plan and specification

➢ Development

➢ Drive internal communication in order to ensure delivery of solutions to customers

➢ Functionality & Testing

➢ Internal process flows and procedures for implementation

➢ Launching of new Product or Service, marketing existing products by mailshot specials

➢ Operation phase (track problems, customer experience)

➢ Financial performance and sales tracking

➢ Co-ordinate, facilitate and manage the end goal of making the product a reality

➢ Visits to clients new and existing

➢ Update pricelists

➢ Procure stock from the above vendors

➢ Update clients with ETA’s

➢ Provide Training for customers and internal sales staff

➢ Invoicing and ordering via Axapta​

➢ Compiling of weekly sales out and inventory reports to the above vendors

Position Held:  3. Sales Consultant/ Product Specialist - (SAMSUNG Camera sales)

Duration:           2005 - 2006

Duties:            Sales Consultant

➢ Invoicing using Axapta

➢ Specialist on cameras

➢ Update pricelists

➢ Prepare PSI reports (Products sales inventory)

➢ Prepare Back orders reports

➢ Creating Purchase orders on Axapta

➢ Creating mail shots on PowerPoint

➢ Product knowledge on Drive Controls products

➢ Send out specials to client base

Position Held:   2. RMA Supervisor

Duration: 2003 - 2005

Duties:   RMA Supervisor:

➢ Data capture cameras and printers that come in for repairs

➢ Assign cameras for repairs to technicians

➢ Phone and fax quotes

➢ Liase with customers

➢ Invoicing using Axapta

➢ Assign tracking no's to completed jobs

➢ Dispatching of completed jobs

➢ Add on products

Duties: Spares

➢ Issuing of spares to technicians

➢ Ordering of spares from Samsung Korea

➢ Costing of spares

➢ Dealing with overseas principles

Employer:               Phototechnik  

Position Held:  1        Digital Support Technician and Supervisor

Duration:                 1998 - 2003

Duties:      Digital support Tech:

➢ Help with Hardware installation of digital cameras and printers and imaging software problems, over the phone and on site.

➢ Extensive knowledge of our products.

➢ Do firmware upgrades to cameras

➢ Promote products on shows

​Accounting​

Qualifications:​A + Technician – Dynamix Computer Training –   Completed

​ Computer Literacy- Damelin – Completed

​ MDP 1- 2018

​ MDP Advanced 2019

​ MDP Executive 2020

​ BComm – Marketing