Philile Mashinini

With over seven years of experience in customer service roles, I have developed the communication, problem-solving, and technical skills required to deliver exceptional support to clients—something I know is key to your continued success.

In my current role at StarTek, I provide telephonic support for billing and technical queries, including troubleshooting device and network issues. I consistently meet performance targets in a fast-paced, high-volume environment. My previous experience in retail and financial services has also taught me the importance of listening to customers, resolving their concerns efficiently, and maintaining professionalism at all times.

I am a fast learner, a team player, and always eager to grow. 
 

my current role at StarTek, I provide telephonic support for billing and technical queries, including troubleshooting device and network issues. I consistently meet performance targets in a fast-paced, high-volume environment. My previous experience in retail and financial services has also taught me the importance of listening to customers, resolving their concerns efficiently, and maintaining professionalism at all times

I have over 7years of customer service experience and I completed my matric in 2010. I worked as a cashier at Pick n Pay and customer service agent at Startek for 7years.