beBee background
Professionals
>
Pretoria West
Petunia Senosha

Petunia Senosha

Pretoria West, City of Tshwane Metropolitan Municipality
(0)

Social

About Petunia Senosha:

Customer centric

Highly skilled with lots of experience 

Paying attention to detail

Putting customers in the centre of all that I do

Results and goal driven

Mentoring and coaching 

Performance management

Consequence management 

Ability to drive the team to render excellent service

 

Experience

23 years of service in the Banking industry. Started as a collector for a call centre environment Inbound & Outbound. Then moved to the Service Equality department where monitoring and evaluation of calls were done also providing feedback and conducting Coaching one on one sessions to improve the services rendered to the customers. Then moved to supervisor level where I was managing a Team of 15 members on setting goals, managing performance,managing leave and absenteeism. General supervisor role end to end process

Education

Matric - Holy Trinity High scool Certificate for Business Management - Unisa

Successful completion of Business Simulation - AOM

Absa Bank 1999

Call Centre Collections Inbound and Outbound

Collections - reconciliation of accounts

Service Quality Department - Quality Assesor

Team Leader - Collections Departmeny

Team Leader - Client Services

 

 

Professionals from different sectors near Pretoria West, City of Tshwane Metropolitan Municipality

See professionals near Pretoria West, City of Tshwane Metropolitan Municipality

Other users who are called Petunia

Jobs near Pretoria West, City of Tshwane Metropolitan Municipality

  • Kamo Placements

    Executive Assistant

    Found in: Talent ZA 2A C2 - 1 week ago

    Kamo Placements Sandton, South Africa

    JOB DESCRIPTIONManagement of complex diaries and coordination of meetings for relevant team members and oversee seamless organisation of them. · Develop agenda and minutes of meetings. · Receive and screen incoming calls and visitors, determine which are priority matters, and ale ...

  • HR Genie

    head wealth academy

    Found in: Executive Placements ZA C2 - 3 days ago

    HR Genie Pretoria, South Africa

    The following: · Qualifications: · Post Graduate Degree in Financial Planning with CFP status. · RE5. · Experience: · Min of 5 years experience in the financial services industry. · Minimum of 3 years training experience. · Minimum of 3 years management experience. · Minimum of ...

  • People Dimension

    Senior Travel Consultant

    Found in: Talent ZA C2 - 6 days ago

    People Dimension Pretoria, South Africa Full time

    Job Description/Duties: · Provide support. · Determining clients' needs and suggesting suitable travel packages · Organizing travels from beginning to end, including tickets, accommodation, and transportation · Supplying travellers with pertinent information and useful travel/hol ...