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Soweto
Sizakele Petunia Mngqibisa

Sizakele Petunia Mngqibisa

Customer service

Customer Service / Support

Soweto, City of Johannesburg Metropolitan Municipality

Social

About Sizakele Petunia Mngqibisa:

I am a Versatile customer service representative with proven experience delivering service standards to high-level customer accounts. Strong communicator who builds client trust with persuasive language and unwavering customer support attitude. Two years experience in BPO contact centre dealing with UK and US customers & one year experience in local contact centres.

Experience

Compant:CCI

As an Associate I answered UK & US inbound calls,was on chats,emails & social media department.

  • Answering questions about company's products or services.
  • Processing orders & transactions
  • Handling customer complaints
  • Billing inquiries & updating payment methods
  • Listean to customers questions and concerns also provide answers

 

Sales experience selling santam and discovery insuranc.

Education

Diploma National senior certificate matric

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