Pat Hlongwane
Services provided: Customer Support Representatives
About Pat Hlongwane:
I'm a very hard worker and a dedicated individual who is willing to learn anything new . I can worl well under pressure because based ony experience I have worked on multiple projects at a time and managed well. I have the ability and determination to succeed in everything I do, therefore, I have the ability and tenacity to work with different kinds of people and I'm a team player.
Experience
Develop, test and deploy
Support and Maintenance
Documentation (Program specs, test cases, deployment docs, IA (Impact Analysis), System Flow charts/diagrams etc.)
Standby and call-out
Support testing team with ADHOC queries
Develop new Programs and Support existing programs for our clients
Interacts with the customer to gain an understanding of the business environment, technical context and organization strategic direction.
Collects, identifies, defines and organizes detailed user and information technology requirements. Coordinates and collaborates with others in analysing collected requirements to ensure plans and identified solutions meet customer needs and expectation
Education
- Information technology users council - cobol programming
2. Technical analysis.
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