Octavia Mnyakeni

I qualified as a Pharmacist assistant  in 2008 through Clicks Academy. I have experience  in various sectors,including retail,hospital,warehouse and distribution,disease management,etcetera.

The skills acquired through work  experience are as follows: customer service, communication,dispensing, quality assurance,validation, OHS, environmenta waste management,  internal auditing, risk analysis,  trend analysis,  regulation, Total Quality Management, GWP,  ISO 9001:2015. 

• Clicks Pharmacy - Pharmacist Assistant
•  Dispensing under the supervision of a Pharmacist.
•  Temperature monitoring, answering the phone, stock management and cycle count.
• Counting stock during bi-annual stock take.

Pharmacy Direct - Senior Pharmacist Assistant 

• Loading prescriptions
• Liaising with medical practitioners regarding prescriptions and regiment. 
• Liaising with medical aid consultants regarding authorization of medication and payment.
• Capturing counting sheets during bi-annual stock take.

Safarmex(MPD) - QA Pharmacist Assistant

• Performing quality checks on picked consignments.
• Performing quality checks on returned parcels 
• Performing spotcheck on Good Received Vouchers, captured invoices and captured picking lists.
• Conducting weekly Isle inspections 
• Conducting internal audits on SOP'd and document control.
• Ensuring compliance to DOH QHES rules.
• Temperature monitoring and recording.
• Provide training to staff on any non-conformances.
• Ensuring adherence to Covid-19 safety rules.

Bongani Rainmaker(MPD) - QA Pharmacist Assistant

• Checking inbound  stock against a supplier invoice.
• Liaising with suppliers regarding queries.
• Conducting weekly Isle Inspections.
• Conducting weekly training on returns.
• Partaking in bi-annual stock-take preparation and supervision.
• Conducting spotcheck on bulk stock and receiving fine checking.
• Temperature monitoring and reporting on any non-conformances.
• Assisting Quality Lead with Mapping and  Validation.
• Ensuring that temperature loggers are calibrated periodically.
• Assisting Quality Lead with SOP updates and risk management.

Bongani Rainmaker (MPD)- Client Liaison Pharmaceutical Junior Manager 

• Conducting quality check on Specialized orders and higher schedule medication pickings.
• Managing returns and credits.
• Attending Line Managers bi-weekly Meeting.
• Partaking in stock take sheets verification.
• Conducting Rootcause analysis, trend analysis,reporting on non-conformances and providing corrective action preventative action.
• Conducting training on continuous improvement and capturing errors.
• Providing work flow and conducting staff meetings.

 Bongani Rainmaker - BEC Deputy chairperson.

• Evaluating a quotation pack according to PFMA regulations.
• Liaising with procurement officers and compliance manager for non-conformances.
• Writing BEC Minutes, completing the tracker and quotation register.
• Arranging meeting requests when instructed by the chairperson.

Bongani Rainmaker - OHS Waste Management Officer.

• Ensuring that the Company adheres to environment safety rules,I.e. reuse,recy le,etcetera.
• Ensuring that safety rules are adhered to.
• Ensuring that PPE is always adhered to in the Warehouse.

Clicks Health Academy- QPBPA

UNISA - BA ( Health and Social Sciences,majoring in Psychology for Applied Profesiona  Context.

Regent Business School - Certificate in Business Management

Alison - ISO 2009:2015