
Nyiko Nhlangwini
Customer Service / Support
About Nyiko Nhlangwini:
I am an ambitious, dedicated, disciplined, honest and reliable lady with 16 years working experience.My Previous roles was Shipping Administrator, Onsite Operator, Key Account Coordinator, Customer service Representative in Imports and exports with recent position of Transport and Warehouse coordinator.
My strength is problem solving, Team player, decision making and i adapt easily in a diversified environment. I am content when I help customers by going an extra mile on my assigned position.
Personally, i am friendly and ouspoken person with sense of humour. My passion is the ability and willing to learn attitude. I believe it is necessary to always improve and upgrade my skills.
My speciality is adding value to the organization by improving process flows for effective response among stakeholders. The goal is to eleviate long waiting period in customer service and eliminate repetitive patterns on daily activities to achieve outstanding results versus SOP and set KPI's.
Thank you for the opportunity and hope to be a valuable candidate in your organization.
Thank you.
Nyiko
Experience
My experiece is focused on Customer service Representative roles especially Import and Exports.
Sasol Pty Ltd - 6 Years
Firmenich Pty Ltd - 2 years 1 Month
Shipping Administrator- Massmart Holding Pty Ltd - 2 years 9 Months
Key Account Coordinator -Philips SA Pty Ltd - 1Year 6 Months
Onsite Operator -UTI Pty Ltd- 1Year 4 Months
Transport and Warehouse Coordinator -Snetor SA Pty Ltd -1Year 6 Months
Education
BTech Logistics Management
2008
University of Johannesburg
Diploma Logistics Management
2000 - 2003
University of Johannesburg
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