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Nyiko Nhlangwini

Nyiko Nhlangwini

Customer Service Representive/ Agent

Customer Service / Support

Johannesburg South, City of Johannesburg Metropolitan Municipality

Social

About Nyiko Nhlangwini:

Thanking you for the previledge to introduce myself.

I am an ambitious, dedicated, disciplined, honest and reliable lady with 16 years working experience.My Previous roles was Shipping Administrator, Onsite Operator, Key Account Coordinator, Customer service Representative in Imports and exports with recent position of Transport and Warehouse  coordinator.

My strength  is problem solving, Team player, decision making  and i adapt easily in a diversified environment. I am content when I help customers by going an extra  mile on my assigned position.

Personally,  i am friendly and ouspoken  person with sense of humour. My passion is the ability and  willing to   learn attitude. I believe it is necessary to always improve and upgrade my skills. 

My speciality is  adding  value to the organization by  improving process flows for effective response among stakeholders. The goal is to eleviate long waiting period in customer service and eliminate  repetitive  patterns on daily activities to achieve outstanding results versus SOP and set KPI's.

Thank  you for the opportunity and hope to  be a valuable candidate in your organization. 

Thank you.

Nyiko

Experience

My experiece is focused on Customer service Representative roles  especially  Import and Exports.

Sasol Pty Ltd - 6 Years

Firmenich  Pty Ltd - 2 years 1 Month

Shipping  Administrator-  Massmart Holding Pty Ltd - 2 years 9 Months 

Key Account Coordinator -Philips SA Pty Ltd  - 1Year 6 Months 

Onsite Operator -UTI Pty Ltd- 1Year 4 Months 

Transport and Warehouse Coordinator -Snetor SA Pty Ltd -1Year 6 Months

Education

BTech Logistics Management

2008

University of Johannesburg 

Diploma  Logistics Management

2000 - 2003

University of Johannesburg 

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