Nyiko Mnisi

Aspiring AV/IT Support Technician with practical experience in audiovisual systems, ICT infrastructure, and hybrid meeting technologies. Recently worked as an ICT Student Assistant in the AV department, supporting high-volume academic events, troubleshooting AV/IT equipment, and maintaining campus-wide AV and ICT infrastructure. Passionate about delivering seamless, reliable communication solutions in corporate and institutional environments through integrated AV and IT support.

University of Mpumalanga | Feb 2025 – Present

Provided hands-on support for both audiovisual (AV) and basic ICT systems across campus learning and meeting environments

Assisted in setting up and maintaining AV equipment such as projectors, wireless microphones, sound systems, and smart boards for regular academic use and campus events

Supported hybrid meetings and live streams using Zoom and Microsoft Teams, ensuring stable network connectivity and device integration

Responded to on-site AV/IT issues, resolving most technical problems within 10–15 minutes to reduce downtime during lectures and meetings

Collaborated with ICT staff to maintain network-connected AV systems, monitor device performance, and apply basic troubleshooting for hardware and software issues

Helped manage inventory of AV and IT equipment, ensuring availability and functionality through scheduled checks and minor repairs

Bachelor of Information and Communication Technology
University of Mpumalanga | Jan 2022 – Dec 2024
Key Modules: Communication Networks, Cybersecurity, Operating Systems, Databases, Programming

Bachelor of Information and Communication Technology (Honours)
University of Mpumalanga | Jan 2025 – Dec 2025 (Expected)
Key Modules: Cloud Computing, Artificial Intelligence, Advanced Programming, Communication Networks, Advanced Cybersecurity