beBee background
Professionals
>
Durban Central
Ntombintombi Khalala

Ntombintombi Khalala

Team Leader

Technology / Internet

Durban Central, eThekwini Metropolitan Municipality

Social

About Ntombintombi Khalala:

Dedicated and experienced team leader with proven success in managing a team of 10-15 agents for a customer
service company. Seeking an opportunity to use my 4 years experience in customer service to serve your
organization. The skills I have mastered are as follows 
Outlook
Microsoft Word
Microsoft excel
Internet
Problem solving 

Experience

Capabilitybpo
Team Leader
Currently a team leader for a USA campaign called Instacart. 
Capabilitybpo
SME(Subject Matter Expert)
Assisting new new agents on a nesting phase with product and systems, for Instacart. 
Capabilitybpo
Admin
Doing admin work and assisting with the back offce work. 
Capabilitybpo
Customer service representative
I was a customer service agent for the USA campaign called Instacart.  

Education


Matric
Matric
Udemy
Practical leadership skills 

Professionals in the same Technology / Internet sector as Ntombintombi Khalala

Professionals from different sectors near Durban Central, eThekwini Metropolitan Municipality

Jobs near Durban Central, eThekwini Metropolitan Municipality

  • Work in company

    Kitchen Team Leader

    Mitchells & Butlers PLC

    No CV to hand? No problem We've made our application process mobile friendly and removed the need for a CV. · As Kitchen Team Leader at the Running Horse - Harvester, you will support the Head Chef in building a kitchen to be proud of. · ...

    Tongaat

    1 month ago

  • Work in company

    IT Helpdesk Team Leader

    BETSoftware

    Responsibilities · Job Responsibilities: · Leading the IT Helpdesk Team · Provide daily direction and communication to team members to ensure helpdesk tickets are answered in timeously, and efficient manner. · Assist the team in resolving complaints and escalations from end user ...

    Durban

    1 week ago

  • Work in company

    Systems Engineer Team Leader

    BETSoftware

    The incumbent must maintain contact with the customer interfaces throughout the process until resolution. The incumbent will play a key role in mentoring and upskilling the systems engineering team members as well as second line support team members to ensure they understand the ...

    Durban

    2 weeks ago