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Durban Central
Ntombintombi Khalala

Ntombintombi Khalala

Team Leader

Technology / Internet

Durban Central, eThekwini Metropolitan Municipality

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About Ntombintombi Khalala:

Dedicated and experienced team leader with proven success in managing a team of 10-15 agents for a customer
service company. Seeking an opportunity to use my 4 years experience in customer service to serve your
organization. The skills I have mastered are as follows 
Outlook
Microsoft Word
Microsoft excel
Internet
Problem solving 

Experience

Capabilitybpo
Team Leader
Currently a team leader for a USA campaign called Instacart. 
Capabilitybpo
SME(Subject Matter Expert)
Assisting new new agents on a nesting phase with product and systems, for Instacart. 
Capabilitybpo
Admin
Doing admin work and assisting with the back offce work. 
Capabilitybpo
Customer service representative
I was a customer service agent for the USA campaign called Instacart.  

Education


Matric
Matric
Udemy
Practical leadership skills 

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