NTOMBIFUTHI CELE

I have N+ A+ and ICDL

• Reporting faults to service provider, follow through on resolve
• Printer installation, setup and support
• Setting up and configuration of technical equipment such as, email, projectors, Microsoft Teams etc.
• Configure and support wireless network
• Troubleshoot site connectivity and VOIP system
• Telephonic support to staff at branches
• Setup of mobile devices and new laptops/desktop computers on an Azure domain and routine maintenance of computer hardware and software supporting of Windows & Apple Mac computers
• End user support to staff in within the region
• Troubleshoot, diagnose and resolve problems relating to hardware and software
• Assists in providing network and remote connectivity hardware/software support using TeamViewer
• Establishes and maintains user accounts, profiles
• Software installations
• Install and upgrade software 
• Logging calls and maintain active directory 
• Provide ICT to support to the District offices
• Supporting Transversal system Mainly BAS, PERSAL.
• Laptop and Desktop Setup

N+ CERTIFICATE 

A+ CERTIFICATE

ICDL CERTIFICATE 

COMPUTER SKILLS