Samuel Muvhango

Good Day

Kindly find attached CV for your attention,

I have worked in the IT environment for the past 15 years, My main Duties were, Desktop support for the end users, Migration of data and computers/laptops, Creating and setting up of new Users in both Active Directory and on Windows, Setting up printers and connecting users to the printers, Repairing HP Support Retailing Systems, Installing softwares , Supporting Active Directory, Supporting Lync and Skype for Business, Supporting Exhange Server and Mobile Messaging, Installing, Supporting and Repairing Speed Points Devices. Running of Projects.

Kind regards

Samuel

Responsibilities

Employment Summary 2019 – 2021 (April)

Gijima Technologies (Field Service Engineer) 

Duties and Responsibilities

• FNB POP , FNB Merchants (Installing, Repair and Decommissioning of Devices)
• Standard bank Merchants (Installing, Repair and Decommissioning of Devices)
• Supporting FNB ATM Wi fi’s onsite
• Standard bank Merchants, Total Garages, Supporting Border gates/Home Affairs 
• Supporting Traffic Departments ,Installing and configuring POS Devices
• Desktop Support for Sanlam End Users
• Running Projects

Dimension Data 2015 – 2017 ( Service Analysist) 

Duties & Responsibilities

• Desktop Support, Remote Support,
• Lync Support, Enabling user’s account, Configuring user’s extension numbers on Lync server
• AD Support, Password Reset and unlocking users Accounts, Adding and Removing users on the security server
• Harvesting Software License, Configuring Communication Applications , Supporting Mimecast for All DD users
• Supporting VPN Client Configuring mails and Skype on Mobile phones
• Desktop Support  Dimension data  (Bid travel) 
• Install, upgrade, support and troubleshoot  Windows 7 and Microsoft Office 2013 and any other authorized desktop applications 
• Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment 
• Mimecast Support ,General IT Support , General IT Troubleshooting

T-Systems 2011 -2014 / SASOL

Duties & Responsibilities

• Remote Support ,Attending Daily Meetings ,Team Leading ,Following up on old calls and SLA Bridges
• VIP Support ,Deploying new computers to the users, Transferring the user’s data to the new PC
• Installing printers ,Supporting Motivate application ,Installing and configuring Network Printers
• Installing Wi- fi and VPN ,Installing MS office packages ,Installing programs and antivirus program
• Roll out and facilitating Projects on sites ,Adding new users on the Airwatch (MDM) Server ,Adding new users on Lync Server 
• Helping users to enroll mobile devices on Airwatch server, Supporting blackberry Enterprise Servers
• Resetting users passcode ,Configuring VPN, and WI-FI for mobile devices on the Airwatch server
• Supporting Exchange ,Enabling Lync Mobility for the users ,Windows 8 phone ,Supporting App store for MDM
• Supporting Androids, IPAD, Blackberry, OIS, etc. Blackberry Enterprise Server, Microsoft Exchange and Lync Administration

BXC 2015 / MCCARTHY DEALERSHIPS

Duties & Responsibilities:

• Helpdesk Support ,Installing forms printers
• Supporting mainframe Printers ,Installing and configuring Network services
• Installing Club Blue Devices , Installing MS office packages
• Installing programs and antivirus program ,Backup users Data using Attix5
• Roll out and facilitating Projects on sites e.g.  ADP & MS office 2010,
• Reason for Leaving: Project ended
•  

Net Care- Belay Rapid Exchange (Field Service Engineer) November 2009 – May 2010

Duties & Responsibilities:

• Field Service Engineer (Contractor for multi sites, moving around all South Africa
• Helpdesk Support using Sigma, Supporting users using VNC Programe, Migrating Pc to join the Domain, Migrating Users Profiles to join the Domain ,Adding users in Active Directory, Installing Programs and Antivirus Programs ,Installing windows and Office Applications

Reason for Leaving: Contract expired

Innovation Group (Technical Administrator) June 2007 – October 2009Duties & Responsibilities:

Division: United States Project (USA Project

Loading and updating system on the US Server

Capturing Data using Designer Tool for the USA clients

 Designing mini programs using VB Script and SQL (Designer Tool) Lotus Note

Help Desk Support Technician

Reason for Leaving: Retrenchment

Education & Certifications

2021

MICROSOFT 

ID :MS0992332361

Azure admin

LENOVO CERTIFICATIONS

PC Basics (RWSW203)                                 

Lenovo System Board Services (RWSW206)

ThinkPad Maintenance Utility 1.10 (RWSW211)

HP CERTIFICATONS (2020)

HP Pro M425 - 00538914 , HP Pro M525 – 00596956 , HP Pro M454 – 01084329

HP Pro M404 – 01084106 , HP Pro E77660DN – 01073871 , HP Pro E58650DN – 01066016

HP Pro E52645DN - 01060551

Richfield Graduate Institute of Technology (Current)

Qualification: BSc IT (Student No : 402006856 )

Current modules / Second Year

• Programming 621
• Data Base Systems 600
• Cloud Computing 600 
• Information Systems 621 
• Computer Architecture 600

Modules Completed

• Mathematics 511  , Mathematics 512
• Programming 512 , NETWORKS 512
• Information Systems 512 , Web Technologies 512
• Programming 511  , NETWORKS 511
• Information Systems 511 , Web Technologies 511

AWS Certified Architect Solution             -Udemy Academy

2019                                                               Air Watch                                        

2018                                                               Security +

2012                                                               Pose (Passport of Service Excellence) at- Bytes Technology Group

2011                                                               Fundamentals Project Management              - Damelin

2008                                                               Microsoft Certified Systems Engineer                  - Damelin Braamfontein

2005

PC Technologies (A+)                                  - Damelin, Braamfontein

End-User Computing                                  - Soweto Digital Village

1999

Business Management Certificate           - Birnam Business College (Rosebank)