Nthabiseng Matlou

As a warm and welcoming receptionist with over 4 years of retail and cashier experience, I excel at providing exceptional customer service and administrative support. Born and raised in Soweto, I bring a unique blend of local knowledge and professional expertise to every interaction.
 

With a passion for creating positive first impressions, I ensure seamless communication, efficient problem-solving, and a friendly smile. My strengths include:

- Excellent communication and interpersonal skills

- Proven customer service and conflict resolution

- Proficient in cash handling, POS systems, and administrative software

- Strong organizational and time management abilities

- Ability to work well under pressure

Outside of work, I enjoy [insert hobby/interest]. I look forward to bringing my skills and enthusiasm to a dynamic team.

- Receptionist: Greeted clients, managed appointments, and handled administrative tasks.

- Retail & Cashier: Provided excellent customer service, processed transactions, and maintained store displays.

- Customer Service Representative: Resolved customer complaints, answered queries, and promoted products.

Key Skills:

- Customer Service & Relations

- Cash Handling & POS Systems

- Administrative Support & Software

- Communication & Interpersonal Skills

- Time Management & Organization

- Conflict Resolution & Problem-Solving

Work Environment:

- Retail stores

- Customer-facing roles

- Fast-paced environments

National Senior Certificate (Matric) 2016
NQf Leve 5 Film & Television, 2019