
Nontsikelelo Xulu
Customer Service / Support
About Nontsikelelo Xulu:
I’m a hard worker, fast learner, love reading, work well in a group and as an individual. I’m computer literate, love trying out new challenges. I’ve worked for a fee companies where Customer Service was the main objective. proficient in Ms Word, Powerpoint and Excel. Good at paying attention to details. I’m currently working for Sumptuous Caterers as an assistant catering manager. This is now my 3rd year with the company. I do mostly management of the staff, stock and consumption, stores, weekly purchase analysis, weekly cost analysis. Previously worked for Comair Limited, the airline for 3years. I can say that it where my love for Customer Service came in.
Experience
2007-2010 : Comair Limited
Training Passed : ACSA Airside Induction, Check-in, Dangerous Goods Training for Passenger Handling Staff Category 9, Passenger Handling
2013-2014 : The Unlimited (Inbound call centre)
Achievements : Trainer Position, Brilliant Behaviours, Top Team Player Award, Top Reactivations Performer.
2015-2016 : Cell C Head Office (Mhlanga Ridge)
Outbound Call centre
2022-Present : Sumptuous Caterers Project
Job Desc. : Assisting Catering Manager
Education
Education
1993-1999 : George Cato Primary School
2000-2004 : Pietermaritzburg Girls’ High School
2005-2008 : Damelin College
Qualifications
Matric Subjects: English 1st Language HG, Zulu 2nd Language HG, History HG, Art HG, Mathematics SG, Biology SG (Exemption)
Diploma : Diploma in Retail Travel ( Galileo First Class Online Computer Based Training Programme, VA 1 and 2 Virgin Atlantic Airways /GTMC Advanced Fares and Ticketing Training
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