
Nontando C Maya
Administrative
About Nontando C Maya:
Dear Sir / Madam
I saw your job posting online and immediately had to apply. Just like You I too, share the mission to build lasting relationships with passengers by delivering personalized and proactive customer service. In my experience in the service industry, I’ve always aimed to be resourceful and efficient by creating seamless experiences for my customers. I’m known as a results-driven, empathetic character who respects customer’s time, striving to deliver thorough solutions through every interaction. I aspire to become a leader in customer service, I have worked for Airports Company South Africa ,Metropolitan health and I excelled, I aim to bring the same positivity and drive to your Company and I see my position as one of your employee at your Company as a cornerstone in my career path. I’ve also worked for (ACSA) Airports Company South Africa for years in customer service, and I always went above and beyond my job’s requirements.
As a Passenger Service Agent at ACSA I seamlessly consistently delivered value. our company saw an increase in customer satisfaction after I was appointed to be their trainee facilitator. I was responsible for leading customer service agent training and gained a reputation for being a positive and empathetic team-player. As a training specialist, I taught agents how to be careful and patient listeners. I also ensured they had extensive knowledge of our services, paired with a solid set of clerical skills across a range of platforms, including Microsoft Excel and email. I’d really appreciate the opportunity to demonstrate my skills in this role , I look forward to discussing my qualifications with you, and would like to thank you for your time. Please feel free to contact me if you need any additional information.
Thanking you in advance for your speedy response
Kind regards
Experience
Dear Sir / Madam
I saw your job posting online and immediately had to apply. Just like You I too, share the mission to build lasting relationships with passengers by delivering personalized and proactive customer service. In my experience in the service industry, I’ve always aimed to be resourceful and efficient by creating seamless experiences for my customers. I’m known as a results-driven, empathetic character who respects customer’s time, striving to deliver thorough solutions through every interaction. I aspire to become a leader in customer service, I have worked for Airports Company South Africa ,Metropolitan health and I excelled, I aim to bring the same positivity and drive to your Company and I see my position as one of your employee at your Company as a cornerstone in my career path. I’ve also worked for (ACSA) Airports Company South Africa for years in customer service, and I always went above and beyond my job’s requirements.
As a Passenger Service Agent at ACSA I seamlessly consistently delivered value. our company saw an increase in customer satisfaction after I was appointed to be their trainee facilitator. I was responsible for leading customer service agent training and gained a reputation for being a positive and empathetic team-player. As a training specialist, I taught agents how to be careful and patient listeners. I also ensured they had extensive knowledge of our services, paired with a solid set of clerical skills across a range of platforms, including Microsoft Excel and email. I’d really appreciate the opportunity to demonstrate my skills in this role , I look forward to discussing my qualifications with you, and would like to thank you for your time. Please feel free to contact me if you need any additional information.
Thanking you in advance for your speedy response
Kind regards
Education
Cape College doing Business studies
IQ Academy doing Marketing incomplete
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