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Khanyisile Ramokgopa

Khanyisile Ramokgopa

Receptionist

Administrative

Pretoria, City of Tshwane Metropolitan Municipality

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About Khanyisile Ramokgopa:

Dedicated and motivated professional with strong communication, time management, and customer service skills developed through tutoring and waitressing roles. Adept at multitasking in fast-paced environments, tailoring explanations to individual learning styles, and fostering positive interactions with diverse groups. Seeking to leverage strong interpersonal and organisational abilities in a dynamic professional setting


 

Experience

1. Work Integrated Learning (WIL) Intern – LEDVANCE, Midrand
  (Sep 2025 – Nov 2025)
  · Handled administrative duties, client communication, and email queries.
  · Developed transactional skills through document management, report preparation, and support to accounts teams.
  · Gained insight into cross-departmental operations including SAP order capturing, logistics, and credit processes.
2. Waitress/Server – Dat Thing Lounge, Soshanguve
  (Feb 2024 – March 2025)
  · Managed multiple tables in a fast-paced environment with high order accuracy.
  · Trained new staff on service protocols, POS systems, and sales techniques.
  · Responsible for cash handling and shift reports with zero discrepancies.
3. Tutor – Sempec Academy, Soshanguve
  (May 2022 – Jan 2024)
  · Tutored students both online and in-person, achieving an average grade improvement of 20%.
  · Adapted teaching methods in collaboration with parents based on individual learning styles.
  · Created a performance-tracking dashboard using Google Sheets to monitor student progress.

Education

Higher Certificate in Business Administration (Completed in 2025)
Richfield College, Pretoria
Relevant Coursework: Office Administration, General Management, Economic Environment, Commercial Law, Accounting Basics, Information Systems

Matric Certificate (2021)
Northwood High School, Pretoria
Subjects: English Home Language, Afrikaans First Additional Language, Mathematical Literacy, Business Studies, Geography, Tourism, Life Orientation
 

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