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Midrand
Nomsa Mabasa

Nomsa Mabasa

Senior Business Analyst

Technology / Internet

Midrand, City of Johannesburg Metropolitan Municipality

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About Nomsa Mabasa:

Innovative and Transformative Senior Business Analyst with 5+ years experience skilled in requirement gathering, executing engagements with stakeholders and users, analysing processes and defining user stories to increase customer satisfaction through continuous process improvements. Respectful and respected professional with exceptional knowledge of developing strategic plans for service excellence. Expertise in Jira, Confluence, Outsystems, Power BI, Lucid Chart, DevOps, Figma, etc.

Experience

Experience projects with:

  • Web development 
  • Application development 
  • Supply chain 
  • Insurance claims process improvement 
  • Insurance new system development 
  • Insurance App development 
  • Insurance Automation 

Education

  • Business analyst certification 
  • diploma in accountancy
  • Digital Marketing 

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