Nomfundo Happiness Duma

Receptionist

Service centre operator

Call centre agent

I have more than 6years experience. I have worked as a receptionist for 2years, 18months as an international call centre agent, 3years as a service centre operator and 29months as a communication call centre agent. I am passionate to work with people and helping as much as I can if the need arise. I can work under pressure and sometimes I work beyond my duties because I strongly believe that everyday is a learning day. 

I have good communication skills, listening skills, management skills, computer skills, customer service skills, interpersonal skills, problem solving skills and leadership skills

Matric national certificate