About Nomfundo Happiness Duma:
Receptionist
Service centre operator
Call centre agent
Experience
I have more than 6years experience. I have worked as a receptionist for 2years, 18months as an international call centre agent, 3years as a service centre operator and 29months as a communication call centre agent. I am passionate to work with people and helping as much as I can if the need arise. I can work under pressure and sometimes I work beyond my duties because I strongly believe that everyday is a learning day.
I have good communication skills, listening skills, management skills, computer skills, customer service skills, interpersonal skills, problem solving skills and leadership skills
Education
Matric national certificate
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