Nomawonga Gqamlana

Im self-motivated, a diligent worker and competent individual who takes pride in what I do, im innovative I have the ability to work independently without much input from others as well as to work in a team towards a shared goal and willing to learn anything new to take my work further in my career.

I previously worked at Edcon for a six month contract as a Customer Experience Consultant I Logged and resolved customer’s complaints, updated customers’ accounts, activated club cards/gift cards, mediating between customers and the store. 
 

And after 6 months of employment I became permanent and worked in a different department as Debtors Admin and Control Clerk, in the department I was verifying customer’s documents for retrenchment and disability claims, I would send all required documents to the underwriter for the claim to be approved, then actioned customers’ accounts for a valid claim, also suspended services where there were failed Debit Orders as well as tracing payments and Data capturing.

I have Matric and a Public Relations Diploma