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Verulam
Nerisa Hamid

Nerisa Hamid

Client services team leader

Customer Service / Support

Verulam, eThekwini Metropolitan Municipality

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About Nerisa Hamid:

I am a self motivated individual,I have  2 kids in high school.I am a driven individual and would love to earn big.

Experience

 In my role as a team leader in customer service, I've overseen a team of agents, ensuring they provide exceptional service to customers. I've implemented strategies to improve efficiency, resolve issues, and enhance overall customer satisfaction. Additionally, I've mentored team members, provided training, and fostered a positive work environment conducive to productivity and growth.

Education

Banking qualification

Strategic management 

FAIS Short term insurance 

RE

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