Nelita Khoza

• I am honest, quality driven and focused on what I do 
• I like to learn and know more about things that will help me grow 
• I am determined, dedicated and passionate with a strong desire to fix or solve problems 
• I am a team worker 

Dedicated and empathetic customer services agent with 5+ year’s experience in customer support. Patient and highly knowledgeable about products and services with a determination to solve complaints at the first point of contact. Dedicated to delivering positive customer experiences through professional and personalised complaints handling.

I have matricalated 2010, proceeded to obtain a national certificate in Technical support then went to study a diploma Support Service in IT which is incomplete and obtained an additional certificate in Project management