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Durban
Ncumisa Ntsada

Ncumisa Ntsada

Administrative & Customer Service enthusiast

Administrative

Durban, eThekwini Metropolitan Municipality

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About Ncumisa Ntsada:

My name is Ncumisa Ntsada, and I live in Durban. I'm a hardworking and organized person who loves administration and customer service. I studied Human Resources Management and Law, which helped me learn important skills like administrative tasks, records management, and HR support.

I've worked in many different roles, including administrative assistant, front desk manager, and HR officer. These jobs taught me how to schedule tasks, manage data, and provide clerical support.

I'm motivated by a desire to do my best and provide excellent service. I work well under pressure and can handle many tasks at once. I'm interested in administration, customer service, human resources, law, and learning new things.

In my free time, like to do things that help me grow and learn. I want to make a positive difference in my community and always look for ways to improve. I'm confident that my strong work ethic, attention to detail, and good communication skills make me a valuable asset to any organization.

Experience

Administrative and HR Experience

  1. Assistant Administrative Officer University of KwaZulu-Natal (July 2023 - December 2023)
  2.  Postgraduate Administrator Assistant, University of KwaZulu-Natal (February 2022 - May 2023)
  3. Accreditation Administrator, University of KwaZulu-Natal (March 2021 - September 2021)
  4. Teacher's Assistant, Dumile Primary School (December 2020 - March 2021)
  5. Records Management Assistant Mahatma Gandhi Memorial Hospital (September 2018 - March 2020)
  6. HR Officer, Mahatma Gandhi Memorial Hospital (March 2017 - August 2018)

*Key Responsibilities:*

- Administrative tasks, including scheduling, record-keeping, and data management
- Providing clerical support to senior management and academics
- Office management, including front desk duties and phone calls
- Supporting teachers and managing pupil behavior
- Maintaining and updating records, reports, and documents
- Assisting with HR duties, including disciplinary hearings and employee performance management

*Skills:*

- Administrative and organizational skills
- Communication and interpersonal skills
- Record-keeping and data management skills
- Ability to work under pressure and prioritize tasks
- Strong attention to detail and problem-solving skills

Education

Relevant Education

- National Diploma in Human Resources Management, Berea Technical College (2019)
- Certificate in Law, University of South Africa (2022)
- Certificate in Banking Service Advisory, Felix Risk Training Consultant (Learnership)

Key Areas of Study

- Human Resources Management
- Law
- Banking and Financial Services

Skills Gained

- Knowledge of HR principles and practices
- Understanding of legal frameworks and principles
- Familiarity with banking and financial services operations

 

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