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Johannesburg South
Mpho Skamane

Mpho Skamane

CC Operations

Customer Service / Support

Johannesburg South, City of Johannesburg Metropolitan Municipality

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About Mpho Skamane:

 

I am a dynamic and accountable Inbound contact centre operations manager with 18 plus years experience within an inbound contact centre. Very passionate about customer service and lead with integrity with an objective of exceeding clients objectives.

Experience

I have worked as a determined inbound contact centre agent on multiple channels such as voice, digital, chat, email, what's app and social media. I  have call centre management experience within inbound since 2014 to 2022

Education

 

Highest qualification is Matric

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