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Mpho Molefe

Mpho Molefe

Customer service call centre agent

Customer Service / Support

Johannesburg, City of Johannesburg Metropolitan Municipality

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About Mpho Molefe:

I have over 8 years customer service call centre expirience ,2 full years in a BPO call centre environment servicing USA clients. 

I have excellent conflict resolution skills, i have great passion for customer service,amazing communication skills both verbal and written and the willingness to learn new product .

Experience

I have worked for standard bank of South Africa as a customer service Counsultant  aand recently worked for Comcast (merchants) as a billings customer service agent with upselling and retention skill. 

Education

I have completed my matric (Grade12)

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