
Mpho Molefe
Customer Service / Support
About Mpho Molefe:
I have over 8 years customer service call centre expirience ,2 full years in a BPO call centre environment servicing USA clients.
I have excellent conflict resolution skills, i have great passion for customer service,amazing communication skills both verbal and written and the willingness to learn new product .
Experience
I have worked for standard bank of South Africa as a customer service Counsultant aand recently worked for Comcast (merchants) as a billings customer service agent with upselling and retention skill.
Education
I have completed my matric (Grade12)
Professionals in the same Customer Service / Support sector as Mpho Molefe
Professionals from different sectors near Johannesburg, City of Johannesburg Metropolitan Municipality
Other users who are called Mpho
Jobs near Johannesburg, City of Johannesburg Metropolitan Municipality
-
Quality Assurer Customer Contact Centre
2 weeks ago
Bidvest Bank Braamfontein+This position aims to maintain and improve customer service quality at Bidvest Bank's Customer Call Centre. · +Minimizing financial losses by ensuring agents follow compliance and regulatory standards (e.g., FAIS, FICA, POPIA). · Detecting mis-selling of financial products or in ...
-
Call Centre Agent
1 week ago
Planet Fitness Sandton, GautengEnsuring quick, effective and continual customer service. · ...
-
Claim Assessor Intern
23 hours ago
Lesaka Technologies Inc. SandtonThe successful candidate will be responsible for ensuring that all claims are handled efficiently and that payment for valid claims are made to the claimant timeously. · Assess validity of all claims within EasyPay Insurance · Evaluate claims and determine requirements · ...